Collections Specialist in Redwood City, California
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
The Collections Specialist is responsible for collecting money for the sale of SCIEX’s products and services based on fixed payment terms. Timely collections will drive significant impact to the organization and working capital. As we are a part of shared services team, there are always opportunities to learn more and participate in cross-functional projects.
This position is part of the Collections Team and will be located on-site in Redwood City, CA.
In this role, you will have the opportunity to:
- Make collection calls and/or generate correspondence in a fast-paced, goal-oriented collections department.
- Provide exceptional customer service regarding collection issues as well as process customer refunds, process and review account adjustments and resolve client discrepancies and short payments.
- Monitor and maintain assigned accounts through customer calls, account adjustments, small balance write offs, customer reconciliations and processing credit memos.
The essential requirements of the job include:
- 3+ years of collections experience/accounts receivable activities
- Exceptional customer service skills with polite phone and e-mail etiquette
- Adept at Microsoft Office products such as MS Excel, MS Word and MS Outlook
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
The hourly range for this role is $31.89 – $34.75. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
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