G|M Business Interiors is southern California’s premier dealer for Miller Knoll furniture. We specialize in office furniture planning, specification, procurement, project management, delivery, installation, reconfiguration, and complete asset management. With our history dating back to 1944, G|M’s success continues because of our team of dedicated and professional employees, who embrace passion for excellent furniture design, operational proficiency and most importantly, delighted customers!
JOB SUMMARY
This role is responsible for daily tasks within the Accounting department, with a focus on accounts receivable and collections. The position provides staff assistance to the VP of Accounting Operations and other management.
COMPENSATION
$23 - $25 per hour, depending on qualifications. Paid time off, health insurance benefits, and a 401(k) plan are also available for eligible team members.
PRIMARY DUTIES
- Provide professional customer service about questions on delinquent accounts.
- Identify and facilitate resolution of client issues.
- Communicate with Sales team and process credit memos and debit memos.
- Maintain various spreadsheets for reconciling special handling accounts.
- Review terms of payments on contracts to make sure invoices are issued timely.
- Review accounts receivable aging weekly to communicate with clients and handle payment arrangement timely.
- Follow established AR collection procedures to ensure a strong and positive cash flow.
- Perform collections and maintain good standing AR aging as outlined in the AR collection incentive plan.
- Obtain, review, and maintain basic credit information from client requesting a payment net term. Review past payment history and recommend a reasonable and acceptable payment term.
- Reconcile customer deposit accounts and other AR related reporting.
- Support AR and AP Specialist as backup.
QUALIFICATIONS
- High school diploma, or GED. Associate’s degree in Accounting or related field preferred.
- 2-3 years previous experience in collections with a customer service focus.
- Previous experience with Sage 100 is a plus.
- Proficient with Microsoft Office applications (highly proficient with Excel).
- Effective verbal and written communication skills to interact professionally with customers via email and phone.
- Acute attention to detail and ability to handle multiple tasks.
- Ability to work in a fast-paced environment and meet multiple simultaneous deadlines.
- Strong organizational, research, follow-up and time management skills.
- Ability to learn quickly and work independently as well as contribute as part of a team.
This job description provides information about the general nature and level of work performed by team members assigned to this classification. It is not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. A team member may be required to perform duties outside of normal responsibilities from time to time and at any time, as needed.
G|M Business Interiors is an Equal Opportunity Employer.
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