Sr Business Control Specialist – GCAOO QC/QA Testing Specialist
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
The GCAOO QC/QA team is seeking to strengthen its risk management and infrastructure by focusing on key AML customer due diligence processes that have high risk and significant visibility. The incumbent for this position will be part of the newly created AML QC/QA team that is responsible for implementing the QC/QA strategy across multiple lines of business by deploying enhanced control monitoring and reporting to drive process improvements and oversight.
The QC/QA Sr. Testing Specialist is responsible for executing testing that measures adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution. This role interacts extensively with internal or external contacts to identify, research, analyze, and communicate process defects for remediation.
Responsibilities:
- Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business.
- Executes in accordance with the GCAOO QC/QA program requirements including sampling adherence, defect communications, and defect reconsider decisions.
- Maintains a culture of compliance and supports the identification, escalation, and timely mitigation of compliance risks.
- Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
- Notifies key stakeholders of trends and concerns to ensure timely responses to quality issues.
- May interface with auditors, business, and support leaders.
Required Skills:
- 2+ years relatable financial services, risk, and/or compliance experience and/or comparable college degree.
- Strong oral/written communication skills and ability to effectively engage stakeholders and foster collaboration.
- Ability to challenge and “ask the right questions” when performing QC/QA.
- Ability to multi-task, plan, and function in a self-directed environment.
Desired Skills:
- 5+ years of risk management and/or LOB/ECF experience.
- Experience testing associates' cases for Quality Assurance.
- Proven ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.
#J-18808-Ljbffr
