Talascend is currently seeking a Senior Manager of Risk Management and eCommerce Fraud for a long-term contract with a leading technology company in Ridgefield Park, NJ. This is a 12 month contract with potential for extension or full time hire.
RESPONSIBILITIES:
- Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization.
- Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives.
- Continuously evaluate Samsung’s platform for risk factors and develop strategies to manage them through data analysis and models.
- Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization.
- Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs.
- Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement.
- Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs.
- Develop risk mitigation strategies to support the different channels within Samsung’s digital platform.
- Work independently and cross-functionally to provide outstanding customer experiences.
REQUIREMENTS:
- MBA or Masters in Analytics, Statistics, or other quantitative field preferred; Bachelors in Engineering, Mathematics, or other quantitative field.
- 5+ years of experience in fraud and risk assessment, analysis, and management for e-Commerce, consumer financial services, etc.
- 5+ years of hands-on experience in operations or business intelligence.
- 2+ years of people management experience.
- SQL experience.
- Experience creating process flows, procedural documentation, and business reporting to include KPI measurement.
- Experience in an eCommerce and/or Digital Marketing environment.
- Familiarity with building reports and visualizations using Tableau (or similar BI tools).
- Strong problem-solving ability.
- Excellent communication and data presentation skills.
- Experience managing teams across global regions.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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