Contract Role: Process Analyst in Herndon, VA

LanceSoft • Herndon, VA, United States • $200k - $250k / year • 8h ago

Duration: 12 months contract with possible extension

Work schedule: 9-5, 5 days a week (may roll into a flex schedule at later date)

Pay range: $22-25/hr on w2 (All inclusive)

Top 3 Required Skills:

Accounting
Demonstratable Excel skills - to include a good base in data entry but must be able to use excel proficiently in day-to-day tasks beyond just data entry
Customer service skills to include - billing related and strong communication skills with both internal partners and external clients. Will need the ability to interact with a variety of personalities in a professional manner.

What soft skill requirements do you have (team fit and personality requirements)?

Strong communication skills both verbal and written
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Nice to Have Skills:

Programming (SQL, API, DAX)
Utility industry background

High Level Project Overview:

Help with billing inquiries and payment processing, research, database review/updates, permit creation, and general data entry

Preferred Years of Experience:

Education:

College degree and/or significant experience

Are there any specific companies/industries you’d like to see in the candidate’s experience?

Electric utilities
Telecommunications
Credit card services
Call center (customer service)

Preferred Interview Process Overview (High level):

Teams – Camera On

Will this candidate be dealing with Private Personal Information (PPI), Company Sensitive Information, or Credit Sensitive Information? Yes

Regards,

Ankur Mallik
Email: ankurm@lancesoft.com
Phone: (571)-678-0018 #J-18808-Ljbffr