Prefer Spanish/English Speaker
This position is located in Flagstaff, AZ
North Country HealthCare is transforming healthcare for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Primary Care, Dental, Physical Therapy and Behavioral Health services to the under-served population across 12 communities in Northern Arizona. We believe in practicing integrative care in an innovative culture. This approach allows us to reach and treat some of the most vulnerable rural populations in the United States, and support the mission of the organization. We are proud of our Family Medicine Physician Residency Program and our Education Programs supported by the Colorado Plateau. Our employees are stewards of our mission and passionate about supporting our community's health and wellness.
General Description:
Managing and resolving incoming and outgoing calls regarding patient accounts. Reviewing and correcting patient accounts for accuracy.
Essential Duties and Responsibilities:
- Answer incoming calls regarding patient accounts and discuss payment options.
- Process daily self pay and sliding fee scale tickets.
- Work with outside vendor to resolve questions and patient disputes regarding outstanding balances.
- Audits performed from spreadsheets to review/correct accounts for accuracy and possible refunds to patients.
- May assist posting patient payments.
QUALIFICATIONS
- High School Diploma or GED
- 12 to 18 months of medical billing experience (preferred).
- Strong customer service skills.
- Excellent attention to detail.
- Excellent verbal and written communication skills with the ability to professionally and effectively exchange and convey information.
Benefits:
- Health Insurance starts on day one, as little as $5 per paycheck.
- Dental, Vision, 401K Matching, Employee Assistance Program.
- Up to 7 weeks of combined Paid Time Off including sick pay, and federal & floating holidays within the first year, Accrual starts on Day 1.
- Loan Repayment and Tuition Reimbursement Programs.
- Career growth and Professional Development.
- No nights or weekends.
Compensation:
Starting at: $18.56/hr
North Country HealthCare is an Equal Opportunity Employer and VEVRAA Federal Contractor.
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