At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Manages the collection activities for various areas within the organization as assigned; such as bank card, consumer loans, direct or indirect loan portfolios, loss recovery, commercial accounts, etc. Manages the review and collection of all past due accounts to achieve target delinquency goals with the lowest possible loss ratios and minimal risks. Approves extensions, charge-offs, repossessions, and liquidations. Manages filing of insurance claims to realize the recovery of money and minimize losses. Ensures compliance with applicable internal policies and procedures and regulatory requirements.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to eight years of experience in collections and financial services industry
- Two or more years of management/supervisory experience
Preferred Skills/Experience
- Thorough knowledge of loan collection techniques, policies, procedures, and principles of credit lending
- Strong understanding of collection laws and regulations
- Thorough knowledge of consumer, residential, commercial and/or dealer originated installment lending as applicable
- Basic knowledge of online collection systems
- Thorough knowledge of general organizational operations and procedures
- Strong planning and organizational skills
- Ability to resolve moderate problems with minimal guidance
- Excellent verbal and written communication skills
Location
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security, and give you peace of mind. Our benefits include the following (some may vary based on role, location, or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.
About the company
Elavon Inc., formerly NOVA, is a processor of credit card transactions and a subsidiary of US Bancorp.
#J-18808-Ljbffr
