Location opening 11/28/24
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Job Responsibilities:
- Acquire and maintain extensive product knowledge.
- Be knowledgeable about the dealership’s complete inventory.
- Achieve sales targets by selling and delivering a required number of units per month.
- Greet and assist customers in the showroom and sales lot with enthusiasm and courtesy.
- Clearly explain vehicle performance, benefits, and optional equipment.
- Offer test drives and follow dealership procedures for customer identification.
- Use the dealership’s sales control and follow-up system effectively.
- Demonstrate a high commitment to customer satisfaction.
- Understand and adhere to federal, state, and local auto sales laws.
- Explain vehicle equity, values, and depreciation to customers.
- Ensure the sales manager meets each customer.
- Complete and submit all necessary paperwork to the finance and insurance manager.
- Prepare vehicles for delivery and ensure the customer understands the vehicle’s features, warranty, and paperwork.
- Follow up on post-delivery items, tag/title work, and customer requests.
- Maintain systems for owner follow-up, prospect development, and customer satisfaction.
Job Qualifications:
- Ability to perform essential duties satisfactorily.
- Comprehension of instructions and information.
- Basic math skills.
- Understanding of safety regulations and practices.
- Background and MVR checks required.
Physical Demands:
- Constantly engaged in talking and listening.
- Frequent standing and walking.
- Job involves up to 90% standing and walking in various weather conditions.
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.
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