Tulsa, United States | Posted on 10/17/2024
Based in Tulsa, Oklahoma, Casino Cash Trac is the creator of Casino Insight, an award-winning suite of transactional, reporting, and analytical tools designed to streamline and automate cage operations, revenue audit processes, and operations analysis. Casino Insight offers full integration with most casino management, food & beverage, and hotel systems, as well as most cash dispensers, kiosks, and other bank machines.
Since developing Casino Insight in 2012, CCT has helped over 200 casinos across multiple states to maximize productivity and efficiency while minimizing paper waste and manual processes that are prone to human error. Our customer base includes properties of all sizes ranging from 50 to over 8,000 machines.
Job Description
We are seeking talented individuals to work as part of our Services team, performing software installations and value-added services to our growing client base.
The Technical Consultant role utilizes their technical knowledge in areas such as SQL, C#, XML, and other software skills to develop clients’ custom needs. This role is a perfect blend of software development and solution design, coupled with client interaction and consulting.
Essential Duties and Responsibilities:
- Work alongside our clients’ management to determine the necessary custom development or configurations necessary to solve their unique needs.
- Using SQL, develop custom processes, build custom reports, or alter the existing reports required by the client.
- Leverage your knowledge of our data structures, third-party systems, and a variety of reporting tools to consolidate data across many systems to tell a story to the client.
- Combine your analytical ability and problem-solving skills to solve problems.
- Communicate, both in-person and through technical documentation with clients, on their environmental needs and configuration.
- Provide support services to our clients in a production environment.
- Demonstrate and provide outstanding customer and employee relations at all times.
Further Expectations of Role:
- Disciplined in approach to work product completion and timelines.
- Must have analytical thought processes to make independent decisions.
- Ability and willingness to work extended hours on a sporadic basis (during certain days on a client implementation) as required.
- Ability and willingness to work on multiple assignments/projects in a fast-paced environment and meet tight deadlines.
- Ability and willingness to work independently.
- Ability to effectively formulate and communicate ideas.
Requirements
- Bachelor’s degree in a technical or business field such as MIS, BIS, ISYS, Computer Science.
- Proficient with MSSQL Server development.
- Excellent technical writing and oral communication skills.
- Ability to work as part of a project team structure.
- Ability to work on-site at client locations throughout North America.
- Ability to pass stringent background investigations, required.
- Must be legally authorized to work in the United States.
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