Are you searching for a job that is both meaningful and fulfilling? Do you like a challenge? Then look no further! As a Social and Health Program Consultant within the Home and Community Services Division (HCS), you will positively impact the lives of some of the most vulnerable in our communities in Region 1 Home and Community Services.
This position serves as a Social & Health Program Consultant for Region 1 Home and Community Services. This position provides support, consultation, interpretation, training, and technical assistance to all social service supervisors and staff in all programs. This position is eligible for 100% telework unless the worker is required to teach an in-person class.
This position can sit in the Moses Lake, Wenatchee, or Spokane HCS office.
Some of what you will do:- Develop, coordinate, facilitate, and provide training and consultation to the staff at all levels regularly to ensure compliance with program requirements, WACs, RCWs, operating policies, procedures, etc.
- Assist monthly in CARE Academy, at various locations in the region, to train new Social Service Specialist staff.
- Develop, evaluate and distribute tracking and statistic measures related to Home and Community Services programs.
- Facilitate and conduct both group and one-on-one training and meetings, both in-person and using Microsoft Teams.
- Disseminate information to staff and inform them of current policy and procedures, management bulletins, WAC changes, and other changes that affect long-term care programs.
- Prepare and present documents for administrative fair hearings and prepare overpayment documentation and adjudication.
- Act as a subject matter expert and liaison between local, regional, and headquarters staff on all HCS programs and policy clarifications, interpretations, and dissemination of information to the field.
- At times overnight travel will be required.
What we are looking for:- Able to use a growth mindset to come up with solutions and positive outcomes.
- Experience with providing virtual and hands-on training.
- Expertise in Home and Community Services programs, including Transition Services.
- Knowledge of Home and Community Services Long Term Care Programs.
- Ability to interpret and explain state and federal statutes.
- Outstanding presentation skills and training development.
- Comfortable having challenging conversations and using de-escalation techniques as needed.
- A subject matter expert on Quality assurance and all HCS programs and policies.
Who should apply?One year of experience as a Social & Health Program Consultant 3 or equivalent. Or, two years of experience as a Social & Health Program Consultant 2 or equivalent. Or, a master’s degree in social work, a health or social science, public administration, or a related field; and four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. Or, a bachelor’s degree in social work, a health or social science, public administration, or a related field; and five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. Or, a combination of professional/practical hands-on experience, of nine to ten years, in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.
Along with your completed application, include:- A letter of interest.
- Chronological resume no more than two pages in length.
- Three professional references including at least one supervisor.
The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Email chris.pulley@dshs.wa.gov and reference #11878.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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