Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
The position is responsible for ensuring that all patients have an accurate and comprehensive scheduling and registration experience in the office.
Responsibilities:
- Customer Service: Ensures that all patients have a satisfying registration experience and are provided with choices, options, and counseling to assist them in making their healthcare decisions.
- Accurate Registrations: Ensures accurate, comprehensive registrations of patients.
- Accurate Insurance: Ensures accurate patient insurance information is recorded, including verification of eligibility and benefits.
- Point of Service Collections: Ensures that patient financial responsibility (co-pays, deductibles) is collected at or before the time of service.
Additional Information:
- Reports to: Not Applicable
- Ages of Patients: Adolescent (as appropriate for department)
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