Position: Business Process Analyst (BPA), Journeyman
Location: USSOCOM Dam Neck
Salary: Competitive
Clearance: Top Secret (with SCI eligibility)
Requisition: 2024.13.3.18.03.39
Job Description
The BPA shall analyze business processes in order to support more efficient decision-making and operations for the Enterprise Knowledge Management (EKM) department. The BPA studies operational and performance data to identify trends and opportunities for improvement in KM processes and solutions. Researches, analyzes and recommends improvements to an organization’s business processes in order to improve overall organization performance and efficiencies. Develops project plans, technical design specification documents, communicates changes and may provide training to impacted business units. The BPA shall be a specialist on complex business matters, and perform the following tasks:
- Provide expert analytical advice to the Government on matters relating to people, process and technology, this includes analyzing, assessing and providing recommendations for improving or simplifying command-wide business processes;
- Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information;
- Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Re-engineering;
- Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents;
- Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio;
- Provide technical documentation for each process that includes the policy and/or procedures necessary for the Government to publish official documents that dictate processes, procedures and security requirements associated with each development effort;
- Provide end-user documentation for each new process delivered, such documentation shall be delivered in the form easily accessible platforms;
- Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives;
- Translate business needs into analytics/reporting requirements and interface with stakeholders to ensure successful delivery of end-user reporting solutions;
- 100% work on-site
Qualifications
- Five to ten (5-10) years of collective experience in business process engineering, software requirements gathering, and Agile/Lean practices.
Education
- High School diploma required, plus the five to ten (5-10) years or more of experience. OR
- Degree in Information Systems or Business Process Engineering, plus one to two (1-2) years of experience.
Certifications
- Lean Six Sigma Green Belt or equivalent experience/training/certification.
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