Job Summary
The person in this role will be responsible for SAP Security help desk tickets. Other duties may include working with end users, supporting the functional teams, and assisting with audit projects.
Essential Responsibilities:
- Handle day-to-day SAP Security help desk tickets.
- Understanding of Role-based access control concept and policy.
- Provision SAP user accounts (set up new, change, and remove).
- Communicate effectively with IT team and business users regarding Security issues.
- Coordinate collection and preparation of Security data for auditors.
- Develop documentation such as work instructions, policies, and procedures.
- Attention to detail and accuracy is a must.
- Ability to function in a fast-paced environment, quickly and efficiently.
Education, Qualifications and Skills Desired:
- Bachelor’s degree in related field of study. Technical certificate, education or work experience may be substituted in lieu of education as determined by Management.
- Bachelor’s degree or education in progress in a related field such as Computer Science or Business.
- Good customer service acumen.
- 1-3 years’ experience working with SAP ECC Security.
- Familiarity with SAP S/4 HANA security.
- Knowledge of setting up SAP users.
- Proficient with Microsoft Office tools.
- Basic understanding of audit procedures.
- Interpersonally skilled at working with both technical and non-technical users.
- Excellent oral and written communication skills.
Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off, and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values, and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.
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