What Customer Pricing Support contributes to Cardinal Health
Customer Pricing Support is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer pricing, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast-paced and highly analytical environment.
Responsibilities
- Review and resolve customer discrepancies in a thorough and timely manner
- Maintain productivity and cycle time closures
- Work with internal teams to maintain customer contract and pricing
- Determine and execute on process improvements
- Maintain GMB to ensure consistent workflow to team members
- Actively engage in updating processes and SOPs
Qualifications
- Bachelor's degree in related field, or equivalent work experience, preferred
- 2+ years experience preferred
- Proficient in Microsoft Office, especially in Excel and Access
- Excellent communication and interpersonal skills
- Sense of urgency, attention to detail and accountability needed
- Ability to build strong collaborative relationships and communicates effectively
- Strong organizational skills
What is expected of you and others at this level
- Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
- Works on projects of moderate scope and complexity
- Identifies possible solutions to a variety of technical problems and takes actions to resolve
- Applies judgment within defined parameters
- Receives general guidance may receive more detailed instruction on new projects
- Work reviewed for sound reasoning and accuracy
#J-18808-Ljbffr
