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Assistant General Manager - Restaurants (Salary/Exempt)

Sea Island Company • Sea Island, GA, United States • $200k - $250k / year • 1w ago

Assistant General Manager - Restaurants (Salary/Exempt)

Job Category: F&B - Service

Requisition Number: ASSIS007830

Employment Type: Full-Time

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In conjunction with the Restaurant Manager, the Outlet Assistant Manager will provide vision, direction and leadership in the overall operations of Tavola. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Use of Company Vehicle: Not designated to drive a company vehicle

Minimum Requirements:

Minimum two (2) years’ Food & Beverage experience in an upscale restaurant
Minimum one (1) years’ supervisory experience
High School Diploma or equivalent credentials required
Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
TIPS (Training for Intervention Procedures) certified preferred
Excellent communication skills, both written and verbal
Understanding of Forbes 5-Star dining standards preferred
Familiarization with Micros POS (point-of-sales) system
Ability to work simple math calculations
Must have ability to accurately handle money, make change, process credit card transactions
Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
Proficient with peripherals, copier, fax, telephone and calculator
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

Learn the names and personally recognize our regular Guests and Members
Assist in the scheduling of service staff; Bartenders, Food Runners, and Servers
Assist in the training of staff to ensure maximum efficiency and guest satisfaction
Assist in the guidance and coaching and counseling of staff. Inspire direct reports in a leadership role which promotes teamwork and enhances the overall service experience and maximizes productivity
Ensure that service staff are aware of the importance of food handling, proper preparation and presentation
Operation of the POS Micros System and to provide training, be supportive and responsive to staff needs
Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
Follow correct purchase system procedures and keep the food and beverage inventories at reasonable levels which will support customer demand and lead to higher guest satisfaction
Assist the culinary team in the organization, direction and control of all food production
Assist in the ordering and inventory of supplies, food, beverage and sundries
Inspect all equipment and machinery and report any issues to any and all appropriate departments; Beach Club Kitchen, and/or the Engineering Department
Ensure all parts of the restaurant are clean and organized by establishing cleaning schedules within the opening and closing duties
Support Service Quality training efforts to drive individual and collective staff development
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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