At Blue Cross and Blue Shield of Kansas City in Overland Park, Kansas, United States.
Job Description
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
- Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute.
- Annual incentive bonus plan based on company achievement of goals.
- Time away from work including paid holidays, paid time off and volunteer time off.
- Professional development courses, mentorship opportunities, and tuition reimbursement program.
- Paid parental leave and adoption leave with adoption financial assistance.
- Employee discount program.
Job Description Summary: This position is a critical role for the Workers' Compensation unit operations, providing support to leaders, team members, and the client. This individual will seek to understand the business, processes, and client to be successful. Key skills include analytical and problem-solving skills, organization, project management, reporting, communication skills, and attention to detail. Responsibilities focused in three primary areas: Projects, Operational Processes & Performance Management, and Reporting.
Experience in Worker's Compensation is not required, but helpful. Education will be provided to the extent needed regarding worker's compensation.
Responsibilities
- Create and maintain performance metrics reporting for the program, team, and individuals.
- Manage accountability processes for deliverables from vendors, internal partners, and team members.
- Identify and evaluate process improvement opportunities and program feature upgrades.
- Manage implementation process for program feature upgrades and compliance projects.
- Create and maintain reporting and dashboards that support operations, compliance, and the client.
- Manage ad hoc client requests and projects through to delivery.
- Create and maintain documentation for department policies, processes, and training.
Minimum Qualifications
- Bachelor's Degree in Business Administration, Information Management, or related academic field.
- 5+ years of experience in areas of project management, data reporting and analysis, operations lead, or analytics.
Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
At Blue Cross and Blue Shield of Kansas City (Blue KC), we know that success starts with a diverse workforce. Our ability to work effectively as individuals and collectively as teams is a direct reflection of our ongoing dedication. The Blue KC business philosophy is to leverage diversity and inclusion to meet the complex and ever-changing needs of our employees, partners and customers we serve. Blue KC is truly committed to fostering an inclusive culture through equal opportunity and respect. EOE/M/F/Vets/Disability
Affirmative Action Employer
Equal Opportunity Employer
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