Catholic Charities Serving Central Washington - Senior Services Specialist
Location: Wenatchee, WA
Position Type: Part Time
Education Level: High School
Salary Range: $24.00 - $29.00 Hourly
Travel Percentage: Road Warrior
You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency, we are inspired by our Mission of bringing hope to life, especially to those most in need.
Wage: $24.00 - $29.00 hourly
Scheduled Work Hours: 20 Hours
Position Summary: The Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs, which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements.
Responsibilities:
- Deliver quality direct services within one or more Senior Service Program.
- Complete client intakes and conduct in-home client assessments as appropriate to ensure clients meet the priority population for services within the designated program.
- Respond to service requests from clients, relatives, agencies, or community members in a timely manner to match volunteers with service requests.
- Develop and implement group projects on-site in collaboration with the Community Needs Assessor.
- Ensure volunteers accurately complete logs for hours of services and mileage.
- Maintain confidentiality according to program and professional standards.
- Maintain continued quality improvement to increase service delivery and ensure client needs are met.
- Maintain consistent community involvement with community agencies, parishes, and other partners.
- Develop and maintain good working relationships with local senior services programs.
- Establish relationships with community organizations that are sources of client referrals.
- Collaborate with the Volunteer Recruitment Specialist for local presentations at parishes, businesses, or resource fairs to increase public awareness of services available.
- Collaborate with the Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area.
- Complete documentation and data collection on all services provided.
- Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements.
- Submit personal timesheet, expense requests, and reports in a timely manner.
- Monitor volunteer/client matches to ensure service was provided as requested.
- Provide Grant and Data Specialist information on volunteer hours required for billing.
- Participate in supervision and team meetings.
- Participate in an annual performance evaluation according to agency guidelines and set goals for individual and team performance.
- Perform other duties as assigned.
Qualifications:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting, or performing other work requiring medium physical exertion, talking and hearing, and adequate vision on a regular basis.
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