* To be considered for this position, please send your resume & application to HRDept@hacsj.org.
Position Overview
Under the direction of the Director of Administration, the Assistant Asset Manager must be self-motivated and work in a team environment as the need arises. The Assistant Asset Manager will assist the Director of Administration and Asset Managers with financial oversight and property management. The Assistant Asset Manager is able to act on behalf of the Asset Manager in their absence.
Essential Job Functions
- Assists the Asset Managers to enforce the dwelling lease, House Rules, and resident obligations, including enforcing equal housing laws and regulations. Assists the Asset Manager to conduct interviews and counsel residents with resident/landlord issues.
- Assists with the inspections of the sites to ensure that curb appeal is maintained and that residents are complying with applicable lease provisions.
- Assists with the inspections of the units as needed, prepares and/or serves lease violations, termination notices in YARDI in accordance with HUD regulations and Authority policies.
- Assists the Asset Managers as a central contact for work order processing, including preparing new work orders and closing completed work orders and may conduct quality control reviews of work completed to ensure work has been completed satisfactorily. Sends notices to residents regarding related charges and due dates.
- Assists the Asset Managers with conducting inspections as needed.
- Assists in assigning families to housing units, including monitoring vacancies for both move-in/out actions. Records and coordinates these activities with appropriate personnel, works closely with other sites and departments to maintain applicant packets for upcoming vacancies.
- Assists in the collection of rental charges, work order charges, and other applicable charges. Ensures accuracy amounts collected and data entry of rents in YARDI. Monitors rent reports to ensure tenants are current and serves proper notices for delinquent rent collection and prepares files for legal actions. Ensures that all monies collected are submitted in a timely manner to Accounting Department.
- May appear in court proceedings for Authority/Tenant issues.
- Works with residents and Resident Council to implement and coordinate successful programs and resident activities.
- May cover the front desk and walk-in clientele with quality customer service. Answers telephone calls and returns calls within a 24-hour period.
- Monitors and prepares a variety of site reports to ensure compliance and uses the correct method of written correspondence when serving notices.
- Works closely with the Asset Managers to develop forms, letters, and proper correspondence.
- Reports any unsafe or hazardous conditions encountered or observed on or in any Authority property or building.
- Ability to work closely with contractors and assist the Asset Managers as needed to order supplies from approved vendors.
- Maintains regular and consistent attendance.
- Performs other duties as required, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.
Job Competencies and Qualifications
- The Authority’s compliance with all admission policies and keeps abreast of changes in regulations.
- Enforces the Admissions and Continued Occupancy Policy (ACOP) and the corresponding written procedures.
- Enforces equal housing laws and regulations. Accepts applicants’ requests for informal reviews and processes them accordingly.
- May assist in marketing farm labor housing units.
- Ensures that all files and records are maintained in a neat and well-organized manner.
- Ensures that vacancy turnaround time must be less than or equal to 30 days.
- Assists to ensure 100% completion of bi-annual Uniform Physical Conditions (UPCS) and housekeeping inspections are according to the National Standards for the Physical Inspection of Real Estates (NSPIRE) standards.
- Work Orders:
- Monitors that all emergency work orders are completed within 24 hours of receiving notice of repair.
- Monitors that all non-emergency work orders are completed within prescribed time limits.
- Monitors that all work orders are entered into the Authority’s Work Order System and closed no later than two (2) business days from completion of work orders.
Supervises, trains, motivates, and evaluates subordinates to ensure occupational growth, effectiveness, and productivity.
Follows and adheres to the Authority’s Code of Ethics and Standards of Conduct.
Provides summary and back-up documentation of a tenant issue within 24 hours of receiving request.
Minimum Education, Training and/or Experience
- Graduation from an accredited four (4) year college or university with major coursework in business Administration/Management or closely related field.
- Experience or completion of technical courses and/or training in Property Management is highly desirable.
- Ability to obtain certification as a Public Housing Manager within one (1) year of employment.
- A minimum of three (3) years of work experience, preferably in multi-family public housing and/or property management.
- An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two-for-one basis.
Additional Requirements
- Must be able to operate a variety of office machines including computers, copiers, printers, telephones, etc.
- Must possess and maintain an applicable California Driver’s License and a driving record acceptable to the Authority’s insurance carrier. (Exceptions will be considered on a case-by-case basis.)
- Ability to work and/or inspect in wet, damp, hot, cold, or dusty places.
- Ability to stoop and kneel in order to gain access to work areas.
- Ability to move or carry objects in excess of 40 pounds with the assistance of a hand-truck or an additional person.
- Exempt staff work a flex schedule of eight 9-hour days and one 8-hour day with every other Friday off; exempt employees are measured on outcomes and expected to complete their work irrespective of the flex schedule.
- Performs related duties as required and other duties as assigned.
Job Type: Full-time
Pay: $5,547.00 - $6,531.00 per month
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Physical Setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Yardi: 2 years (Required)
- Microsoft Outlook: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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