Job ID: 2805545 | Amazon.com Services LLC
The Loss Prevention Site Lead (LPSL) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. The LPSL leads the effort to efficiently and effectively provide security services and asset protection (people, product and data). The LPSL reports to the S&LP leader responsible for their area and supports our business operations across the end-to-end supply chain. This position may have direct reports.
Key Job Responsibilities
- Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
- Actively monitor and report outcomes for systems and tools that generate data indicating site/region opportunities.
- Manage confidential investigations and prepare prompt reports of Theft, Fraud, and Workplace Violence/Critical Incidents.
- Utilize continuous improvement to drive process enhancement and increase efficiency.
- Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance.
- Identify, promote and implement security best practices while effectively partnering with internal customers in evaluating current and future security needs, processes, and initiatives.
- Incident response planning, facilitating and management.
- Domestic regional travel up to 50% of the time and manage direct reports if applicable. Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.
A Day in the Life
As a Loss Prevention Site Lead, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes, and you identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.
About the Team
Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
BASIC QUALIFICATIONS
- Bachelor’s Degree or 4+ years relevant professional or military experience.
- 2+ years of experience in the following: security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or related field or 2+ years of Amazon experience.
- 2+ years of experience making and influencing risk guided decisions by leveraging data and metrics.
- 2+ years of people management experience.
- 2+ years of intermediate application experience with MS Office Professional Suite, including Excel to manipulate and analyze data.
PREFERRED QUALIFICATIONS
- Experience in implementing metric-based strategies utilizing continuous improvement concepts.
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors.
- Relevant operational experience with retail, warehouse, distribution center services, delivery service, or supply chain.
- Interviewing experience; Wicklander and Zulawski, LPQ, CPP, LPC, CFI or other relevant certifications.
- Workplace incident mitigation or de-escalation and Business Continuity planning experience.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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