Patient Financial Analyst Senior

Vets Hired • San Antonio, TX, United States • $200k - $250k / year • 6d ago

Responsibilities:

Inquiry Management: Receive and log patient inquiries; screen and prioritize to ensure timely responses.
Verification: Verify patient documentation to ensure accuracy and completeness.
Coordination: Execute established processes to gather input from other departments for comprehensive responses.
Tool Utilization: Utilize tools and resources such as Tableau Dashboards, Cerner Patient Accounting/Revenue Cycle, and SharePoint for the evaluation and resolution of inquiries.
Communication: Draft clear and professional patient communication regarding inquiry resolutions.
Documentation: Manage and securely store all case files, including protected health information (PHI) and personally identifiable information (PII).
Trend Analysis: Recognize trends in inquiries and assist with implementing preventative measures.
Process Improvement: Identify opportunities for enhancing internal processes and communicate these improvements effectively.
Performance Tracking: Accurately track and document program performance KPIs and metrics related to inquiry volume, processing times, and resolution rates.
Reporting: Communicate findings and updates clearly across various formats.

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