This position is responsible for planning, directing, and coordinating the activities of the Cage and Credit personnel for SAHARA Las Vegas.
Job Focus:
- Build and maintain the Casino system as related to Cage & Credit.
- Develop and implement Cage & Credit instructions, policies, and procedures.
- Secure and protect the assets of SAHARA.
- Manage and monitor department expenses regarding daily operations and payroll.
- Provide input into the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure the SAHARA competitive position and anticipate changing customer needs within the dynamic hospitality and gaming environment.
- Develop training procedures relating to supervising, cashiering, and clerks.
- Ensure compliance with all Title 31 Regulations.
- Achieve desired results through staff development and training programs, established methods, procedures, and guidelines to maintain desired standards and high-quality service. Monitor results through inspection, evaluation, and analysis. Make changes if necessary to achieve end results.
- Assist Finance/Accounting department in establishing Cage & Credit policies, procedures, and controls in accordance with the company policies and needs.
- Ensure proper controls are in place to eliminate Cage variance.
- Supervisory responsibility for Cage and Credit areas.
- Responsible for scheduling (planning, assigning, and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompass SAHARA philosophy.
- Perform all other related and compatible duties as assigned.
Desired Qualifications:
- Five (5) or more years of Cage management experience for a Resort/Casino.
- Knowledgeable in Treasury/Title 31 and Internal Control requirements.
- Knowledge of and adherence to all Gaming Regulations.
- Knowledge of all Cage and Credit areas.
- Understanding of fraud prevention and credit scams.
- Ability to lead and mentor a team.
- Must have interpersonal skills to deal effectively with all business contacts.
- Professional appearance and demeanor.
- Excellent computer skills and experience with Microsoft Office (Word, Excel, PowerPoint) and knowledge of front of house casino operations.
- Excellent communication skills, customer service orientation, self-starter, and professional maturity.
- Strong organization, analytical, and problem-solving skills, exhibiting composure and professionalism while under pressure.
- Ability to manage multiple projects in a fast-paced environment while meeting constant deadlines and maintaining strong attention to detail.
- A valid Nevada Gaming License is required and must be obtained before entering this position.
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