SR HUMAN RESOURCES BUSINESS PARTNER
High Point, NC, USA * Virtual
Req #1848
Friday, October 11, 2024
Lumos is looking for a full-time Sr. HR Business Partner! If you're an experienced HR professional who's excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we're harnessing our technology to the best of our ability while broadening our scope supporting an assigned team of people leaders and their teams in the full lifecycle of HR consultative services, we'd love to hear from you!
Company Summary
Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky. We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, Lumos makes it faster.
Our Mission and Values
At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.
We believe that the past is over, and the future is fast. That's why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle.
We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.
We're passionate about our customers' experience. Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives.
Strategic HR Partnership:
- Act as a trusted advisor to business leaders, understanding their needs and challenges.
- Set a regular cadence of meetings with assigned leaders, participate in business unit meetings to provide HR insights and recommendations, consulting through using people tools like performance reviews, team assessments, succession planning, learning opportunities, and development plans for the ongoing development of their teams.
- Help business leaders become future-ready by focusing on the existing workforce in the organization and prepare them for the future.
Employee Relations:
- Provide support to people leaders in all areas of culture and employee relations - including coaching/performance management, policy interpretation and application, performance reviews, and the resolution of employee issues including terminations for cause.
- Promote a positive work environment by fostering open communication and providing conflict resolution.
- Serve as the point of contact for employee inquiries and concerns.
Talent Management:
- Support talent acquisition efforts by collaborating with the talent acquisition team and hiring managers on compensation determination and the hiring process as needed.
- Identify talent gaps and develop plans to address them through succession planning and workforce development.
- Facilitate onboarding and orientation processes to ensure a smooth integration of new hires.
HR Policy and Compliance:
- Keep up to date on employment laws and regulations, as well as other legal requirements regarding people management, to help leaders ensure compliance.
- Provide guidance on HR policies and ensure consistent application across the organization.
- Conduct training sessions on HR policies, practices, and programs.
Employee Experience Champion:
- Implement HR interventions on employee wellness, diversity and inclusion, or talent management.
- Be a Change Agent: actively driving and facilitating organizational change to improve processes, culture, and overall business performance.
- May assist with the communication of employee recognition, wellness, and other programs.
- Other duties as required.
Knowledge, Skills, and Abilities Required:
- Excellent verbal, written, and interpersonal communication skills.
- Demonstrated experience consulting individual contributors, people leaders, and external entities through a variety of complex people scenarios.
- Proactive, independent, and able to take initiative to keep on-task and on-target.
- Skilled at coaching hiring managers on the full range of HR consultative services, incorporating SMEs and specialists as needed.
- Proficiency in MS Word, Excel, PowerPoint, and HRIS.
Other Experience & Requirements:
- 6+ years' experience providing Business Partner-level support to multiple leaders.
- Demonstrated experience working with a Union and represented populations preferred.
- Capable of maintaining our culture and ensuring Lumos employees continue to thrive.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off and 12 Paid Holidays / Personal Days.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Other details:
- Job Family: Human Resources
- Pay Type: Salary
- Telecommute %: 100
Apply Now
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