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Please see Special Instructions for more details.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, and national origin.
Position Information:
Division: Academic Affairs
Department: Registrar's Office
Working Title: Assistant Registrar
Vacancy Type: Exempt Professional Staff (EPS)
Min T/E Requirements: Master’s degree preferred or a Bachelor’s degree from an appropriately accredited institution and a minimum of two (2) years’ experience in a registrar’s, admissions, or academic advising role. Experience in transfer articulation and student information systems, preferably Banner 9.
FTE: 1
Recruitment Range: Commensurate with Education and Experience
Anticipated Hiring Range: Commensurate with Education and Experience
Position #: 2249
FLSA Status: Exempt
Months per year: 12
Primary Purpose of Organization Unit: Focusing on Technology, Compliance, and Quality, the Registrar’s Office connects students, faculty, and staff with approved policies, procedures, and processes to maintain timely and accurate academic records and curriculum.
Primary Purpose of Position: The Office of the Registrar is a high volume, high functioning area that has responsibility in many aspects of the student life cycle from matriculation to graduation and beyond into Alumni status. The Assistant Registrar is a member of the Registrar’s leadership team and is expected to be an effective manager and an active participant in improving services throughout the university. The Assistant Registrar is primarily responsible for maintaining accuracy, integrity, and efficiency of student academic records and processes in compliance with set policies and FERPA regulations.
Job Description:
Duties and Tasks:
- Support the Registrar to execute necessary functions and systems of the Registrar’s Office, ensuring compliance, integrity, and accuracy with the University, state, and federal laws, policies, and regulations.
- Oversee the degree conferral and graduation processes and personnel.
- Support the integrity and maintenance of the Degree Works degree audits and related programming.
- Oversee all aspects of transfer credit award and articulation related to the Registrar’s Office, in collaboration with other departments.
- Oversee the personnel and functions necessary to maintain and publish the academic catalog annually.
- Lead team to achieve results within set deadlines, deliver accurate and consistent results, and foster a positive experience for students, staff, and faculty.
- Provide leadership and development for the Registrar team to effectively execute the daily tasks of the Registrar’s Office.
- Maintain and safeguard the integrity of academic records and requests, and compliance with the University, state, federal laws, policies, and regulations.
- Engage in special projects and other duties as assigned.
Skills & Abilities:
- Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies, and goals of the university.
- Dedication to customer satisfaction by providing quality, timely, and accurate services.
- Strong analytical, written, verbal, and interpersonal communication skills.
- Strong leadership and management approach.
- Ability to work with diverse populations and develop relationships in a team environment.
- Ability to achieve results autonomously and lead others to achieve results.
- Ability to understand, create, and interpret reports and degree audits.
- Demonstrate good judgment and possess excellent analytical skills and decision-making abilities.
- Ability to handle multiple work unit priorities and projects independently.
- Detail-oriented, self-motivated, with strong organizational and administrative skills.
- Ability to multi-task and prioritize competing deadlines in a high-volume, fast-paced environment.
- Ability to maintain confidentiality and compliance.
- Ability to adapt, change, and learn new procedures.
- Knowledge of university policies, procedures, and practices.
- Proficiency in Microsoft Office suite and other industry-related programs.
Management Preference:
- Master’s degree from an appropriately accredited institution preferred.
- Minimum three (3) years of experience in a University Registrar’s office with increasing responsibility.
- Minimum one (1) year of supervisory experience.
- Thorough working knowledge of FERPA regulations and standards.
- Knowledge of common higher education standards, policies, and procedures.
- First-hand experience with or functional understanding of Registrar-related systems.
Required Documents:
Optional Documents:
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