At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
We invite you to view the opportunity below.
Provide leadership and implement strategies/activities that increase productivity, enabling sales targets achievement, which improves the financial performance of the branch. Deepen current and develop new customer relationships through a needs-based approach by prospecting new households and businesses while growing existing customer relationships. Work closely with internal departments to offer a variety of products and services to customers and prospects. Coach and develop branch colleagues while fostering a positive and inclusive environment to ensure personal commitment to exceeding customer expectations. Implement and champion change for branch colleagues and customers. Mitigate risk through planning, directing, and controlling bank operations, ensuring that established policies, procedures, and compliance requirements are consistently followed. Delegate responsibilities to colleagues as needed to meet branch objectives. Observe, coach, and lead delivery of excellent customer service within the branch to achieve established customer service targets.
This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.
This person will also:
- Visibly lead daily branch operations and supervision of staff to ensure key objectives are met.
- Ensure the branch is appropriately staffed and scheduled every day to meet customer service expectations as well as sales and operational objectives.
- Partner with leadership to establish sales, service, operations, and financial goals that are clear and measurable, and action plans to meet or exceed goals.
- Initiate new business opportunities for the bank through the development of new prospects, centers of influence, and excellent service of existing client relationships.
- Provide timely coaching on performance issues, regulatory and compliance issues, and ensuring complete adherence to all company policies and procedures.
- Recruit, hire, train, and develop branch colleagues.
- Manage new hire onboarding, ensuring all colleagues are highly engaged and are being developed.
- Actively participate in community organizations and activities in a manner which reflects favorably on Associated Bank, as well as encouraging colleagues to participate in community activities to enhance company diversity and inclusion.
- Actively promote the bank in supermarket aisles, coaching staff to promote the supermarket banking philosophy, and helping staff adapt to aisle selling (in-store Bank Managers only).
Review the qualifications listed below:
Education
- Associate's Degree or equivalent combination of education and experience. Required
Experience
- 3-5 years Demonstrated leadership and/or supervisory. Required
- 3-5 years Progressive responsibility within a financial organization to gain the necessary experience and background to manage a branch and deal effectively with colleague and customer relations matters. Required
- 2-4 years Sales Experience. Required
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the interview process.
Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice: English or Spanish. Know Your Right to Work: English or Spanish.
Associated Bank is Pay Transparency compliant.
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