GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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Position Summary / Essential Functions
The Assistant Financial Accountant is to perform all duties as directed by the Financial Accountant and Chief Financial Accountant.
- Manage the Onboard Credit Desk during service hours and at embarkation, as required.
- Collect guest credit card registrations and handle changes in credit cards and/or method of payment.
- Accept, verify and record guest cash deposits, where applicable.
- Batch postings to guest accounts (i.e. Service Charges, miscellaneous revenue postings) as directed.
- Perform nightly close day procedures in all systems after balancing on a daily basis.
- Update Daily Revenue Summary and distribute to applicable ship management and/or shoreside operations.
- Monitor guest accounts with cash deposits and declined credit card authorizations, closing accounts with no method of payment.
- Audit all promotional charges, ensuring compliance to company policy.
- Report generation, back up and reset of the POS on a nightly basis.
- Manning of Foreign Exchange desk and operation of Foreign Exchange system on appropriate vessels. Daily balancing of Foreign Exchange float.
- Directly or indirectly manage issues regarding guest disputes, queries and statement copies.
- Prepare system account checks for ship’s management approval. Ensure appropriate signature/approval received for all checks to be included in the voyage documentation.
- Perform other department-related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
Qualifications / Requirements
- Minimum of 3 – 5 years’ experience in accounting preferred.
- Intermediate to advanced knowledge of Microsoft Word, Excel and Fidelio is strongly preferred.
EDUCATION
- Bachelor of Science degree in Accounting (or other certification).
- Relevant shipboard experience and a minimum of 3 – 5 years of accounting experience may substitute for the educational requirements at an equivalent rate.
ATTRIBUTES
- Excellent written and oral communication skills in English language.
- Team player.
- Service oriented and a problem solver.
- Well organized and proactive.
- Strong mathematical and analytical abilities.
- Ability to work and interact with personnel on all levels.
- Passionate about hospitality and customer service driven.
- Must have a professional appearance and good hygiene.
- Respect for all co-workers and guests.
- Pride in your work by creating positive energy, excitement and fun.
- Able to work 7 days a week.
- Demonstrate positive behaviors; smiling, being polite and courteous.
- Able to develop a camaraderie with team members.
- Ability to live in close quarters, share limited space with other cabin-mates.
About NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destinations each year.
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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