Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you!
Summit Companies, through its subsidiaries, is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Companies is a dynamic organization with endless growth opportunities spanning over 100 locations in more than 30 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Companies supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership team serve as chair on NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Companies supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
The combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality of fire protection services to protect lives and property.
JOB SUMMARY:
The purpose of the A/R Acquisition Collector position is to ensure customers' payments are collected in a timely manner for contracts, inspections, and service work for branch locations, as assigned.
ESSENTIAL JOB DUTIES:
- Perform collection efforts on specific branch locations, as assigned.
- Document communication and efforts within the ERP/CRM and internal business systems.
- Achieve set benchmarks or productivity goals, as assigned, and communicated.
- Communicate with customers by phone and email about invoices and services provided.
- Collect necessary paperwork to resolve any remittance differences.
- Timely documentation of collection efforts.
- Prepare for and attend all scheduled collection meetings.
- Work with billing staff to resolve identified billing concerns.
- Cash application back up for multiple deposits received.
- As time permits, provide project support for departmental success.
- Other duties as assigned.
QUALIFICATIONS
The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications, and Experience may meet the job qualifications.
Education, Training, Certifications:
Associate's and/or bachelor's degree in Business, Finance, or similar; preferred.
Experience, Knowledge, Skill Requirements:
- 2 years relevant work experience in the construction industry or accounts receivables.
- 2 years collections experience.
- 2 years customer service experience.
- 2 years of professional computer skills.
- 2 years ERP/CRM systems; preferred.
Communication Skills:
- Must have the ability to effectively read, write, and communicate in English with employees and customers.
- Strong interpersonal, written, and oral communication skills.
- Ability to express empathy.
Systems and Software Skills:
- Ability to operate a computer, use Microsoft Office required.
Other Qualifications:
- Valid driver's license with acceptable driving record required.
- Occasional travel required up to 20%.
- Must be able to comply with Summit's Drug and Alcohol Policy and Background screening requirements, which may also include customer-specific requirements based on contractual agreements.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
Work Environment:
Employee will consistently be required to work indoors in an office or remote setting, sit or stand for extended periods of time, and work alone and with others. The employee will be occasionally required to travel.
Benefits:
Summit Companies offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
- Paid Vacation and Holidays.
- Medical Insurance.
- Dental Insurance.
- Vision Insurance.
- 401(k) Plan with Company Match.
- Flexible Spending Accounts.
- Long-Term Disability - Employer Paid.
- Short-Term Disability - Employer Paid.
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity.
- Life Insurance for Team Members and Dependents.
- Employee Assistance Program.
- Employee Referral Program.
Our Core Values:
PIPE
- We are PASSIONATE about life safety.
- We have INTEGRITY (Do the right thing).
- We work in PARTNERSHIP with our customers and community.
- We constantly strive for OPERATIONAL EXCELLENCE (Do things right).
Summit Companies participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Companies is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
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