At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post, we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.
We are looking for an experienced Branch Relationship Banker to provide top-notch customer service to our clients and customers at our Downtown Denver branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
- Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
- Duties may include new accounts, consumer loans, and performing client services issues.
- Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
- Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
- Follows up with clients as needed.
- May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
- Responsible to resolve customer service issues.
- Establishes, expands, and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
- May be responsible for processing cash transactions and other customer service duties within the branch. Other duties as assigned.
Qualifications:
- High School diploma or equivalent and 4+ years experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
- Advanced knowledge of mathematical calculations and standard banking products, services, and transactions.
- Advanced knowledge of all retail products and services. Working knowledge of consumer lending applications.
- Excellent customer service, interpersonal and communication skills, both verbal and written.
- Effective selling, cross-selling, and referral skills.
- Strong mathematical, problem-solving, and negotiation skills.
- Ability to analyze customer credit data and other related financial information.
- Advanced interpersonal & relationship building skills.
- Strong attention to detail and time management.
- Proficient in basic computer skills.
This position is eligible to earn a base salary in the range of $25.00 – $29.00 hourly depending on job-related factors such as level of experience and location.
This position will be open until filled.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company.
Vectra Bank a division of Zions Bancorporation, N.A. Member FDIC
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