Overview
ACH Analyst
Carrollton, TX
We are seeking a detail-oriented and analytical ACH Analyst to join our Treasury team. The ACH Analyst will be responsible for managing and overseeing the ACH processes, ensuring accurate and timely transactions, and identifying opportunities for process improvements. The ideal candidate will possess strong analytical skills, a deep understanding of ACH processing, and the ability to communicate effectively with internal stakeholders.
Responsibilities
- ACH Processing: Manage the end-to-end ACH process, including initiation, approval, and reconciliation of transactions. Ensure compliance with NACHA rules and regulations.
- Transaction Monitoring: Monitor ACH transactions for accuracy, timeliness, and potential issues. Resolve discrepancies and address any issues related to transaction processing.
- Data Analysis: Analyze ACH transaction data to identify trends, patterns, and anomalies. Provide insights and recommendations for process improvements.
- Reporting: Prepare and maintain detailed reports on ACH activity, including transaction volumes, error rates, and reconciliation status. Develop reporting package and operating metrics for executive team.
- Compliance and Risk Management: Ensure all ACH activities comply with state & federal regulations and internal policies. Assist in audits and implement risk mitigation strategies.
- System Maintenance: Support and maintain ACH processing systems and software. Work with IT, Product and vendor support to troubleshoot and resolve system issues.
- Customer Service: Act as a point of contact for internal and external stakeholders regarding ACH-related inquiries. Provide excellent customer service and support.
- Documentation: Maintain accurate records and documentation related to ACH transactions and processes. Ensure all documentation is up-to-date and easily accessible.
- Process Improvement: Identify opportunities for process enhancements and efficiency improvements. Collaborate with team members to implement best practices.
- Other Duties: Additional responsibilities assigned by management including, but not limited to, promo cards, prepaid cards, and other promotional card duties.
Qualifications
- Associate’s degree in finance, accounting, business administration or a related field, or combination of relevant experience and education.
- Minimum of 3 years industry or third-party experience.
- Knowledge of collection industry.
- Proficient in the use of Microsoft Office Programs Excel and Word and will be expected to learn basic tasks.
- Ability to multitask.
- Ability to work in a fast-paced high-demand environment.
- Attention to detail.
- Strong written and verbal communication skills.
What We Offer
Our Benefits Include*
- Uncapped Flexible Paid Time Off.
- A comprehensive new hire training program designed to help set you up for success.
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Professional Development and Mentor Programs plus Ongoing Training Resources.
- Multiple coverage levels for Medical, Dental, & Vision.
- Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more through TMX Perks.
- Traditional 401(k) and Roth 401(k) with Company match.
- Options for Flexible Spending Accounts and Health Savings Accounts.
- Basic and AD&D Life Insurance.
- Optional pet insurance.
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
- Performance-based career advancement.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Commitment to Diversity, Inclusion & Belonging
Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company’s success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn’t just about the work we accomplish; it’s about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential.
Our Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023.
About Us
Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax, TitleBucks, InstaLoan Check Into Cash, Cash 1, Check Smart, Easy Money, Rapid Cash, and Speedy Cash. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
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