Improving the lives of Native American individuals and families through culturally appropriate behavioral health, affordable housing, and community development services.
POSITION SUMMARY:
The PSH Portfolio Manager is a hands-on position that provides the necessary stability to the staff and residents of the Permanent Supportive Housing program through a vast understanding of the interrelationship of providing housing and services to a vulnerable population and maintaining the properties through rent collections, maintenance, and resident services.
RESPONSIBILITIES:
- Oversee the property management of the PSH housing communities, including oversight, hiring, and training.
- Ensure that the property managers are well trained and capable of maintaining all LIHTC policies, abiding by AZ Landlord Tenant Laws, and having a full understanding of Fair Housing Laws.
- Have a complete understanding of LIHTC and HOME requirements as they affect each property.
- Provide input into the annual operating budgets for all PSH housing communities.
- Manage One Site software system, including training new staff and updating operators and data.
- Attend and represent the organization during audits on housing communities to ensure adherence to all NAC/ADOH and funding policies.
- Review the Property Management Operating Manual, suggest updates as needed, train staff, and ensure that policies are being followed.
- Be available 24/7 for emergency response.
- Possess a full understanding of NAC's philosophy of resident wellness.
- Conduct bi-weekly staffing with Property Managers.
- Cover property management duties of a property when the Property Manager is out or a position is vacant, including all renewals, move-ins, rent collections, and maintenance duties.
- Other duties as assigned.
EDUCATIONAL REQUIREMENT:
- High School Diploma, Bachelor's degree preferred.
- Certified Property Manager preferred.
WORK EXPERIENCE/SKILLS REQUIREMENT:
- Knowledge of Affordable Housing Software (e.g., One Site).
- Three years supervisory experience.
- Two years LIHTC experience.
- Strong organizational skills.
- Ability to work well with others in a team approach.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and external stakeholders.
- Ability to work independently and collaboratively in a matrix organization.
- Demonstrates excellent written and oral communication skills.
- Must demonstrate critical thinking, problem-solving, organizational, and time management skills.
- Knowledge and experience in working with the Native American population preferred.
- Possess and maintain a valid Arizona driver's license and reliable transportation.
- Proficient in MS Office.
FAIR LABOR STANDARDS ACT: This position is exempt and not eligible for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs impair and alter employees' judgment, resulting in increased safety risk, workplace injuries, and faulty decision-making. Reporting to work at NAC after the use of alcohol, a controlled substance, or abuse of any other substance is strictly prohibited.
NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
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