Process Improvement Analyst - San Juan, Puerto Rico
Onsite Location(s): San Juan, PR, US, 00911
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
ABOUT THE ROLE:
Contribute to business process enhancement and solution design, ensuring alignment with organizational goals and compatibility with existing systems. Support system configuration and user support, engage in data analysis, and collaborate across functions to drive continuous improvement and informed decision-making.
WHAT WILL YOU BE RESPONSIBLE FOR:
Business Process Improvement & Solution Design:
- Lead initiatives to streamline sales workflows, test and implement new business processes, and provide comprehensive training and support to users.
- Support the design and construction of business solutions by gathering and analyzing requirements, ensuring compatibility with existing systems.
- Help monitor the stability and integration of business processes post-implementation and assist in evaluating the impact of changes.
System Configuration & User Support:
- Provide support to end-users with system applications, resolving basic issues and escalating complex queries as needed.
- Assist in configuring and designing data visualization solutions, learning from the regional Salesforce team and other cloud-based technologies.
- Collaborate with cross-functional Analysts to ensure system enhancements are cohesive.
Research & Data Analysis (Focus on Developing Competency):
- Engage in market research and competitive analysis to uncover trends and opportunities, with mentorship to develop strategic analytical skills.
- Collaborate in the analysis of customer transit patterns and sales data, contributing to the development of informed sales strategies.
- Embrace the use of data and analytics tools to generate actionable insights, with a clear path for professional growth in data-driven decision-making and achieving sales targets.
WHAT WE ARE LOOKING FOR:
Bachelor’s degree in Engineering, Science, or Business and preferred 1-2 years’ work experience in Process Improvement and/or in a Business Analyst role. Experience with Salesforce reporting functions including dashboard and report design preferred.
Experience with Agile methodologies, Scrum processes and/or other project management capabilities. Able to rapidly adapt to a very dynamic marketplace. Strong team player, collaborative, ability to build relationships and work cross-functionally. Self-motivated and able to influence others. Flexible, adaptable but focused and persistent.
Fully Bilingual (English/Spanish)
Requisition ID: 588849
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.
Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
Job Segment: Business Process, Market Research, Data Analyst, Management, Marketing, Bilingual, Data, Research
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