Business Analyst

HTC Global Services • Baton Rouge, LA, United States • $200k - $250k / year • 5m ago

Job Title: Business Analyst

Location: Hybrid - 2 days in the office

Length: Long Term

About HTC Global Services:

Shaping careers since 1990 - our long-tenured employees testify to the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech to deliver purposeful solutions that amplify value.

Responsibilities:

Using Agile methods to analyze and document business functions and requirements.
Consult with management and personnel to identify, define, and document business functions, needs and objectives, operational procedures, problems, and input and output requirements.
Analyze the integration of business functions with technology.
Perform and/or facilitate business and technical analysis in support of project design and implementation.
Identify and document relevant business processes contained in legacy application data systems.
Build out and support the management and prioritization of the product backlog.
Create user stories based on requirements and capture technical requirements as needed.
Participate in all necessary team meetings and design sessions in accordance with Scrum ceremonies.

Expertise and/or relevant experience in the following areas are mandatory:

Three (3) years of experience in Business Analysis including eliciting, analyzing, and documenting business functions, processes, and requirements.
Two (2) years of experience in Agile methodologies (Scrum, Kanban, etc.), writing user stories, and maintaining a healthy product backlog.
Excellent verbal and written communication skills.
Experience creating requirements documentation for complex projects.

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

Experience in the Financial and Accounting industry (revenue tracking, transactions, invoicing, reconciliation).
Experience setting up IT-related projects for a team of application programmers.
Experience prioritizing user stories.
Experience identifying and documenting business processes contained in legacy application data systems.
Business Analysis certifications such as PMI-PBA or CBAP.
Experience in quality assurance testing of application software.
Experience in creating operating procedures, user guides, and/or training material.
Experience with wireframe/mockup applications such as Figma to foster initial design for web apps.

Education:

Bachelor’s degree or equivalent practical experience.

Benefits:

At HTC Global Services our associates have access to a comprehensive benefits package that includes Health, Dental, Vision, Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short- and long-term Disability Insurance, and a variety of other offerings.

Diversity & Inclusion

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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