Sherman Associates, Inc. Leasing Specialist Fridley, Minnesota Apply Now
Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.
We are seeking a Leasing Specialist to join our team at our beautiful communities in Fridley, MN!
Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart for full-time employees includes:
- Low Deductible Health Insurance Plans
- Fully paid short term disability
- Fully paid life insurance
- Additional Supplemental Insurance Policies including:
- Voluntary Accident & Critical Illness
- Hospital Indemnity
- Long-Term Disability
- Fully paid employee assistance program
- Fully vested 401k company match program
- 9 Paid holidays and competitive PTO program (starting at 15 days annualized)
- Starbucks and Hotel discounts
- Charitable giving strategy with corporate match
Core Business hours: This is a full-time position. Ideal schedule is Tuesday, Wednesday, Thursday, Friday, and Saturday, with some evening availability.
ESSENTIAL FUNCTIONS
- Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local events occurring.
- Assist with welcome packet creation / move-in gift tailored to site marketing and branding.
- Lead resident event coordination, planning and execution.
- Patrol and manage property aesthetics both interior and exterior.
- Attend networking relevant function opportunities.
- Assist with resident retention program development.
- Promote active resident engagement within the assigned community.
- Maintain customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
- Work on the last day and first day of each month until responsibilities are completed; some overtime may be required.
- Manage prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
- Make appointments, show apartments, screen applicants, and verify applications for completion.
- Assist applicants with the application process by explaining all applicable forms. Ensure applications are accurate and complete.
- Contact and offer units to approved applicants.
- Schedule and conduct orientation for all new move-ins. Update turnover information on a daily basis to include gathering of move-out and move-in times.
- Shop comparable projects in the marketplace monthly.
- Develop community contacts to maximize the general awareness of the housing community and its advantages.
- Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.
- Update all applicable referral agencies.
- Input all traffic and applications in the property management system regularly.
- Other tasks & duties as assigned based on business need.
Required Experience:
- Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
- Additional education in real estate, sales and/or business management is preferred.
- Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
- Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
- As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
- As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
- A passion for the mission, vision, and values of Sherman Associates.
Office hours may vary due to the specific needs of the portfolio.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Keywords: leasing, sales, real estate, development, marketing, residential, commercial, property, management, community, apartments, manager, rent, leasing agent, occupancy, communication, customer service.
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