Title: Business Analyst
Location: ALTA is supporting direct-hire roles working onsite for a client located in the Minneapolis, MN area.
Job Summary
Performs the analysis, planning, requirements gathering and logical design of a software product by working with internal and external customers. Understands the Software Development Life Cycle (SDLC) and develops an understanding of current products and technology in order to design and implement solutions to meet business needs.
Responsibilities
Key Responsibilities Introduction of Company Core Values:
- Ensures Accountability. Takes personal responsibility and ownership of successes and challenges.
- Communicates Effectively. Actively seeks out and communicates with key stakeholders in all situations.
- Resourcefulness. Determines how to meet customer and employee needs and finds the resources to get it done.
- Customer Focus. Every interaction is a customer and is handled with empathy and seriousness.
- Instills Trust. Makes intentions clear and meets shared challenges together, showing respect for the relationship and the team.
Relying on instructions and pre-established guidelines, this role is responsible for accomplishing the following assignments as guided by others. These assignments are varied in nature.
Key Responsibilities
- Select appropriate business analysis approach.
- Evaluate project complexity, assumptions, constraints, and dependencies.
- Identify critical players and determine influence and relationship needs.
- Manage Requirements Approval and Change.
- Identify and communicate risks and issues that may require changes to plans or scope.
- Comply with and uphold organizational standards.
- Respond to changing organizational priorities.
- Obtain needed information from customers to form requirements.
- Capture information provided in elicitation sessions.
- Validate requirements with the customer.
- Manage changes to requirements.
- Manage conflicts and issues to resolution.
- Trace requirements from business case to implemented solution.
- Prepare Requirements Documentation.
- Present requirements in understandable format.
- Assess impacts of changes to requirements.
- Prioritize requirements effectively based on factors including business value, cost to deliver, and time constraints.
- Organize and synthesize large amounts of information provided by customers.
- Understand appropriate use of various analysis techniques.
- Develop abstract models that describe a business domain.
- Identify and communicate factors other than requirements that affect which solutions are viable.
- Ensure that all requirements support the delivery of business value, fulfills goals and objectives, and meets a customer need.
- Assess solution proposals and demonstrate which proposal will be most effective.
- Demonstrate skills in creative thinking, decision making and problem solving.
- Participate in Business Analysis, project team, or individual meetings with management, preparing discussion topics, and presenting information in a professional manner.
- Develop personal development plans and demonstrate progress to the established goals.
- Embrace change and adaptation (positive change agent).
- Collaborate and build effective business relationships (build trust).
- Motivate and focus on delivering quality results in a team environment (continuous evaluation and improvement).
- Provide clear, transparent, and frequent communication.
- Provide continuous attention to technical excellence (self-development).
- Work as part of a self-organizing team.
- Perform other relevant duties and projects as assigned.
Competencies
Planning
- Follow work plans, established timelines, and predefined goals for assigned work.
- Meet commitments on deadlines.
Communication
- Communicate activities and results with employees and management as appropriate.
Cost Management
- Identify areas for improvement in existing business practices.
- Perform work thoroughly in a cost-efficient manner and at a high productivity level.
Business Controls and Policies
- Comply with all corporate policies and procedures.
- Report any breakdown in controls to management.
- Conduct all activities in a safe manner.
People Management
- No people management responsibility.
Education
- Minimum of 4 Year / Bachelors Degree in Computer Science, a related field, or the equivalent education and/or experience is preferred.
Experience Required
- Minimum of 3 years of relevant and progressive professional experience in software application development, product management, or business systems analysis.
Preferred Other Experience
- Possess and have ability to apply knowledge of principles, practices, and procedures.
- Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy to communicate effectively with employees, adjusters, agencies, agents, the State Departments of Insurance and the general public. Maintaining professionalism at all times.
- Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously.
- Business Process Knowledge – understanding of the related activities or tasks that are needed to produce a specific service or project.
- Analytical Thought Process – ability to think in a logical, step-by-step manner and come to a conclusion or solution to a problem.
- Problem resolution – awareness of the need for problem resolution, the ability to identify and gather the critical resources needed to make a decision, and the facilitation skills to bring the group to an overall consensus.
- Negotiation – ability to reach an understanding, resolve points of difference, or gain an advantage to satisfy a project or business need.
- Familiarity with relational database concepts and client-server concepts.
- Ability to apply an understanding of one tool to other similar tools.
- Ability to identify major tools in the marketplace and describe how they are used in any given situation.
- Knowledge of and ability to use most of the major features of a tool.
- Understanding of how a change to a component affects the system as a whole.
- Solid understanding of the software platforms, operating systems and technologies that are used by ProAg.
- Actively participates in the creation of the technical design and architecture for a feature/s of a product.
- Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment.
- Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word).
- Possesses developing analytical skills, as well as an aptitude for decision-making and problem-solving.
- Ability to work under pressure.
- Ability to be given direction once and apply logic in future tasks.
- Know when to ask questions or when to resolve on own.
- Time management skills.
- Demonstrate flexibility and a willingness to learn.
- Ability to handle sensitive and/or confidential material strictly in accordance with company policy, US Department of Agriculture Risk Management Agency (RMA) guidelines, etc.
For immediate consideration, please apply directly or contact Patrick Jackson at pjackson@altaits.com
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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