GigSmart is a cutting-edge software development company focused on providing modern solutions to meet the needs of a rapidly evolving labor marketplace. GigSmart's 2-sided platform, Get Workers and Get Gigs, connects businesses and residential users looking for labor with local workers. Available in all 50 states, GigSmart serves the construction, manufacturing, food service, delivery services, transportation, retail, customer service, and professional services industries.
About The Role
GigSmart’s Business Analyst will be integrated deeply within Agile product teams and provide support within the Agile Scrum process, addressing the development team's day-to-day needs around product requirements and quality assurance testing. The Business Analyst will develop both product requirements for exciting new functionality and execute exploratory and regression tests to ensure product quality and deliverables meet the required business needs. This position requires a desire to learn in a dynamic environment, developing cutting-edge technologies with a focus on attention to detail, creating product requirements, and heavy manual testing. We are looking for someone who is excited to develop new features and tap glass each day.
The Business Analyst serves as a source of knowledge and documentation for other departments in the company regarding GigSmart’s product. A Business Analyst will perform these duties with guidance from GigSmart Product Owners and report directly to the Director of Product.
Responsibilities
- Document requirements and system behaviors for new features by developing complex use-case scenarios
- Ensure product quality is maintained and requirements are met through manual QA of applications
- Write clear and concise bugs, requirements, and acceptance criteria
- Track and report release progress and circulate amongst stakeholders for organization transparency
- Participate in and support product owners in Agile ceremonies and management of product backlog
- Document and monitor software development lifecycle processes for efficient development
- Update/create spec documentation with no supervision
- Uncover risks and obstacles to the development team
Skills And Competencies
- Technical knowledge of software applications
- Ability to work well within a team; collaborating with others to find the best solution for the issue
- Demonstrate strong analytical skills, independent problem-solving skills
- Excellent written and verbal communication skills required
- Able to work under the established software development process and demonstrate ability to answer software development process questions
- Knowledge of software QA methodologies, tools, and processes
Relevant Tools & Technologies
- Jira
- Google Products
- Sheets
- Slides
- Docs
- Looker Studio
- Slack
Education Requirements
- Bachelor's Degree (Business, Economics, Engineering, or Mathematics preferred)
Expectations of GigSmart Employees
- Be positive
- Work hard
- Innovate
- Have passion
- Continue to learn
- Exceed expectations
- Collaborate
Steps To Expect In The Hiring Process
- Application review
- Initial 30-minute phone screen (conducted via Zoom)
- In-person interview with team members
- In-person interview with Director of Product and COO
- Final decision
Salary: $60K - $70K DOE
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