Position Title: Housing Specialist
Program/Dept: Supported Housing Program—San Mateo
Reports to: Program Director
Classification: Regular, Full Time, Non-Exempt
Compensation: $30.60/Hour + Full Benefits Package
Agency Description: Caminar and our divisions transformed the lives of over 31,000 youth and adults across San Mateo, Santa Clara, San Francisco, Solano, Contra Costa, and Butte counties last year through education, behavioral health care, and support. Driven by compassion, science, and our understanding of root causes, we deliver high-quality prevention, treatment, and recovery services to those with complex mental health, substance use, and co-occurring needs.
We understand that quality behavioral health outcomes occur when a person is supported in all their basic human needs, and we actively partner with our clients and the community to address the social determinants of health that lead to sustained well-being. We are here to empower and support the most vulnerable members of our community to move toward wellness, resilience, and independence.
Position Description: Under supervision of the Program Director, the Housing Specialist provides lease-up assistance housing and case management services to clients in Caminar’s San Mateo Supported Housing Program.
Essential Duties & Responsibilities:
- Support the attainment of client rehabilitation goals utilizing psychosocial rehabilitation principles.
- Develop and maintain a respectful, caring, and empowering relationship with clients.
- Assist with and teach independent living skills including cleaning, budgeting, bill management, and conflict resolution between roommates.
- Maintain a client caseload as assigned.
- Maintain at 65% productivity level weekly; billing will be required in accordance with agency contracts.
- Provide supportive counseling, focusing on the client’s housing situation and needs.
- Develop and maintain relationships with property managers to assist with tenant-landlord relationships.
- Drive own or agency vehicle to treatment destinations, documenting and reporting mileage according to agency procedures.
- Assist client tenants with making maintenance requests.
- Educate clients on tenant rights and responsibilities.
- Conduct inspections of properties inhabited by agency client tenants to monitor living conditions.
- Oversee vendor repairs and installations.
- Assist client tenants with review of lease agreements and move-in inspections.
- Assist with client moves; organize movers and assist with cleaning and preparing units for tenant move-ins.
- Build rapport and maintain relationships with property management and area board and care facilities to facilitate placements.
- Help client tenants get funds for security deposits when appropriate.
- Document in a timely manner all objectives and interventions according to agency, quality assurance, and HUD requirements.
- File documents appropriately; participate in maintaining an efficient office environment.
- Perform all job functions in cooperation with the supervisor, other staff on the case management team, and other service providers.
- Participate in staff meetings and attend other meetings, as assigned.
- Attend and complete trainings as assigned and in a timely manner.
- Participate in promoting a safe, healthy, and clean working environment.
- Complete and submit accurate time sheets and absence reports to program management in a timely manner.
- Promote within the agency and with the public the philosophy and practice of social rehabilitation.
- Actively nurture and advance the cooperative, harmonious, and teamwork-oriented environment.
- Perform other related duties, responsibilities, and special projects as assigned.
- Maintain rent log spreadsheet and recap sheets twice a month or as needed.
- Facilitate in-person meetings once a month promoting community building with tenants, case managers, and property management.
- Strategize, develop action plans to support tenants based on whole person care in collaboration with PD case management team caregivers and tenants themselves.
Experience, Qualifications, Skills & Abilities:
- Must be passionate about Caminar's mission.
- BA/BS in a mental health or human services related field or a minimum of two years (4000 hours) of verifiable program experience in the provision of direct services to individuals with severe mental illness.
- Excellent computer skills in a Microsoft Windows environment.
- Ability to maintain a high level of confidentiality and professionalism.
- Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
- Problem solving—identifies and resolves problems in a timely manner.
- Customer Service—manages difficult customer situations and responds promptly to customer needs.
- Oral and written communication—speaks clearly and persuasively, completes written progress notes skillfully.
- Quality management—looks for ways to improve and promote quality.
- Planning/organizing—prioritizes and plans work activities efficiently.
- Adaptability—adapts to changes in the work environment.
- Dependability—is consistently at work and on time.
- Safety and security—actively promotes and personally observes safety and security procedures.
- Must be a dynamic self-starter with demonstrated ability to work independently.
Physical, Environmental and Mental Requirements:
- Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs.
- Sensory: Frequently required to read documents and distinguish normal sounds.
- Cognitive: Frequently required to concentrate on moderate detail with constant interruption.
- Environmental Conditions: Frequent exposure to varied office and mixed environments.
- Equipment: Frequently required to use a computer, phone, and fax machine.
Special Requirements:
- Must be able to meet and receive a criminal records clearance.
- This position requires frequent driving. A valid California driver license and reliable personal vehicle are essential job requirements.
- Must be able to pass post-offer, pre-employment medical and drug tests.
- Must have a personal cell phone with reliable service.
- May be required to obtain and maintain First Aid and CPR certification.
We've Got You Covered:
Medical, Dental, and Vision: Health coverage choices to fit you and your family’s needs.
Flexible Spending Account: Receive tax savings on out-of-pocket health care costs.
Employee Wellness Program: We’ll reimburse you for a portion of your gym/fitness dues.
Life, Long-term Disability, and AD&D Insurance: Provided at no cost to our full-time employees.
Paid Time Off: We offer twelve paid holidays and a generous sick and vacation benefit.
401(K) Retirement Savings Plan: We offer options for both pre-tax and post-tax contributions.
Commuter Benefits: Receive tax savings on your commuting costs.
Employee Assistance Program: Our Life Assistance Program offers free, confidential assistance at no cost to you.
Caminar is a leader in providing innovative client-oriented mental health services. We are an equal opportunity employer. Please visit our web site at www.caminar.org.
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