FM is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
This position is responsible for executing insurance product and service delivery activities, coordinating the processing efforts of extended team members, and providing high quality client support.
The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical knowledge of systems and procedures, under supervision.
Responsibilities include:
- Constructing basic insurance policy contracts and invoices in accordance with negotiated terms and conditions, territory requirements, and company compliance.
- Assisting team members to ensure timely processing of underlyers and invoicing.
- Providing high quality customer service for internal and external client needs.
- Creating master policies and associated documents.
- Responsible for the collection, review, and processing of prospect/client locations and values in corporate systems.
- Maintaining client and broker contact information and document distribution instructions.
- Following corporate procedures, guidelines, and governance for processing of insurance deliverables.
Education: High School or GED required. Prefer some college/university coursework.
Experience: At least one year in office environment, preferably within an insurance, finance, or other regulatory environment. Combination of education and work experience will be considered.
Skills:
- Knowledge of Microsoft Office applications, specifically Excel.
- Good communication skills, both oral and written.
- Previous project management experience a plus.
- Embraces teamwork.
- Team-player, with ability to work independently.
- Problem-solving abilities.
- Ability to plan, organize, and prioritize work.
- Attention to detail and proofreading skills.
- Self-motivated.
- Solid math aptitude and analytical skills.
- Time management.
- Flexibility/adaptability to change, works well under pressure.
- Ability to multi-task.
- Proficiency in English is required. Multiple language skills preferred.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
The hiring range for this position is $55,400 to $79,700. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more.
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