As a Teamcenter and CREO Support Analyst you will set up new hires and provide ongoing support.
Responsibilities:
- Act as first point of contact for problem resolution and resolve key systemic production issues
- Provide new hire onboarding and ongoing daily support of Teamcenter and CREO (Multisite US)
- Create Teamcenter user training material and document FAQs for repetitive user issues
- Document test cases for system integration testing and UAT
- Work on TC-Creo integration issues
Requirements:
- Experience in PTC Creo, Siemens JT Translator for Creo Parametric, Siemens TcVis Mockup, Advanced TIFF Editor
- 5+ years direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issues, and knowledge of Creo customizations and configurations on both server and client sides BMIDE using ITK, C++, JAVA and SOA.
- Expertise in latest active Workspace versions configurations.
- Teamcenter configuration expertise for BMIDE, TC-Creo integrations, Active Workspace and Creo Integration.
- Expertise in Workflows, Classification administration, project and Access Manager is a must.
- Daily user and admin support of TC and Creo issues.
- Documentation experience to create test case documents and user training manuals is a must.
- Teamcenter Multisite expertise (US and Canada)
- Good analytical skills with expertise in overall Teamcenter product to solve Teamcenter end user issues.
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