An exciting opportunity has arisen as an administrative and technical Business Analyst 2 within the business application development section of the Pennsylvania Department of Transportation’s Driver and Vehicle Services Program Management Office. Your role involves overseeing team members tasked with creating test scripts, preparing documentation, and analyzing defects related to our titling and registration applications. This position offers a platform to demonstrate your organizational capabilities while advancing your professional journey. Seize this opportunity to contribute to the efficiency and effectiveness of the Driver and Vehicle Services Program.
In this role, you will oversee and participate in the system development life cycle of applications. You will manage a team responsible for creating test scripts, documentation, and analyzing defects in our titling and registration applications. Additionally, you will coordinate resources for testing activities and handle administrative tasks such as project planning, test plans, requirements gathering, and project status updates.
You will deliver concise status reports to executive management, business areas, vendors, and other stakeholders regarding progress, issues, and events related to ongoing enhancement and defect efforts. You will engage in verbal and written communication with various external management personnel, acting as a bridge between staff making system changes and coding. Furthermore, you will be involved in analytical tasks supporting the adaptation of electronic data processing methods to multiple applications, as well as work-measurements, work-simplification, and manpower-utilization studies.
Work Schedule and Additional Information:- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- This position may be required to work during office closures.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONSMinimum Experience and Training Requirements:- Five years of business process analysis experience; or
- One year as a Business Analyst 1; or
- One year as an Information Technology Trainee; or
- One year of business process analysis experience and a bachelor’s degree; or
- An equivalent combination of experience and training.
Other Requirements:- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements: - This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
How to Apply: - Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans: Telecommunications Relay Service (TRS): - 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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