About the team
This is an exciting opportunity to be part of a growing team in Citi’s Services line of business – the Services Reporting Hub. The team supports Services’ leadership as well as the leadership of Services’ component parts in Treasury & Trade Solutions (TTS) and Securities Services (SS) by leveraging all source data from across Citi’s environment to produce risk and controls reporting to inform leadership decision making. There is a lot of interest and buy-in to the success of this team across Services, so the potential for growth in this team and the subsequent opportunities for career development are excellent. The role reports to the Services Reporting Hub Lead based in Tampa, Florida, U.S. This position will be at the Assistant Vice President (C12) Level.
The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
The role’s primary responsibilities are:
- Maintain and enhance Qlik Sense-based dashboard environment to enable customers’ self-service engagement of data analysis and visualizations to inform their risk and control decisions.
- Source relevant data from systems of record and points of contact and wrangle it in Tableau Prep and Excel to deliver data files capable of supporting Qlik Sense and traditional PowerPoint reporting.
- Analyze large data sets to build/generate regular and ad-hoc reporting in Qlik Sense, Tableau Desktop, Excel, and/or PowerPoint.
- Provide administrative support for teammates and customers using the Qlik Sense environment.
- Manage communication and coordination of support with stakeholders across Services.
- Create, implement and/or improve processes through efficiencies/automation.
- Document and update procedures in a timely manner/conduct training sessions or walk-throughs to the team to enable effective application in BAU.
- Be up to date with all policies and new regulations impacting the business and support the implementation in a timely manner.
- Contribute to organizing/maintaining the team’s SharePoint sites used to enable self-service access for the stakeholders.
- Engage and assist with additional workstreams, as required.
- Project Manage/lead initiatives, as required.
Aspiring candidates should have:
- 5-7 years of relevant work experience in data analytics/data science, ideally in Risk, Compliance, Legal or other control related functions within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.
- Experience in area of focus as well as working within a globally dispersed team.
- Ability to articulate complex problems and solutions through concise and clear messaging – verbal, written, and through data visualization/reporting.
- Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality.
- Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines.
- Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience.
- Excellent working knowledge of Qlik Sense, Tableau, Excel, SharePoint, and other database systems.
What this role offers you
- The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work.
- The opportunity to learn about Citi’s key Risk and Control processes. Risk and Control is a growing focus area in Financial Services, and the growth in this area across Citi is rapid.
- An opportunity to build your network, acquire influencing skills and the ability to negotiate and persuade others.
- Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.
Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $87,280.00 - $130,920.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Sep 12, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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