Automotive Sales Consultant - Koons Toyota Westminster
Westminster, MD, USA Req #4516
Monday, October 14, 2024
About Asbury
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Sales Advisors who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods. The Sales Consultant works with customers who visit the store directly, taking them through the initial buying process through to the final sale.
- Contacting and communicating with customers to identify needs using the Asbury selling process.
- Build rapport with customers to establish a base of referrals.
- Answer internet leads within the store's required time and email product information with pricing.
- Answer sales phone calls and set appointments for customers.
- Confirm appointments.
- Make outbound phone calls to follow up with customers on inquiries, after the sale, and for repeat business.
- Conduct test drives and vehicle walkarounds with customers.
- Work with the customer from start to finish throughout the buying process.
- Must have motivation to be successful.
- Must be able to create and maintain customer relationships.
- Experience utilizing and maintaining a customer relations management database.
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus.
- Maintain professional business attire and appearance.
- Bi-lingual is always a plus.
- Self-motivated and a team player.
- Must be a minimum of eighteen years of age.
- Must have a valid Driver's License.
- Must be able to pass pre-employment screenings (background & drug test).
Company Benefits:
Pay and Recognition:
- Paid holidays & paid time off.
- Deferred Holiday Pay Match.
- Paid training.
- Stock Awards (select management and front-line team members eligible).
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
- Up to 12 weeks paid pregnancy leave (disability leave).
- Health savings.
- Flex spending accounts (tax-free).
- Short-term and Long-term disability plans.
- Life Insurance (Whole Life and Term).
- 401k with company match.
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development.
- Continuous training through Asbury's Internal Learning Management System.
Professional Growth and Development Opportunities:
- Student loan relief resources.
- Employee assistance program.
- Employee discounts on parts and service repairs.
- Opportunities to join our community service initiatives, which includes paid volunteer hours.
- Aggressive Employee referral program with bonus opportunities.
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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