Are you:
- looking for a team-centered, patient-focused and all-around inclusive, healthy and FUN working culture and team dynamic?
Do you:
- have a passion for supporting others in facilitating continuous improvement by leveraging your technical skills and abilities?
About us
Our IT Solutions is a people-focused consulting company that provides high-quality technical services to organizations in the greater central Ohio area.
Our consultants provide excellent customer service with a high sense of professionalism while helping clients solve technology problems and meet business objectives.
Qualifications
- Excellent communicator, a real people-person
- Excellent time management
- Experience articulating the value of Business Technology
- Experience prioritizing Business Goals and Objectives
- Knowledge of Microsoft products and technologies including Entra ID, Azure Active Directory, and Azure AD
- A strong understanding of network architecture and how organizations run their networks
- A strong understanding of domain architecture including Windows
- Experience with Meraki environments, including setup, managing, and maintaining
- Able to travel up to 15% of the time (rough total of 6-8 weeks per year)
Responsibilities
- Maintain an excellent relationship with our clients
- Collaborate with, and potentially lead, multiple teams both internal and external
- Assess business requirements, short-term and long-term
- Design and present solution strategies
- Collaborate and advise decision-makers
- Lead projects to completion
- Regularly interface with clients via in-person, phone, and email
- Proactively engage problems and work towards resolution
- Manage and participate in projects large and small
- Schedule and conduct remote and onsite appointments
- Install and configure software and provide end-user support
- Work with Microsoft 365, firewalls, routers, servers, etc.
- Perform other duties as assigned
Pay, Location & Schedule
Pay range is offered at $45,000 - $52,000, salaried, negotiable based on skillset, experience & customer service skill level.
Hours are Monday-Friday 7:30am - 4:30pm with an hour unpaid lunch. There may be occasional evening/weekend work when business needs demand.
We allow flexibility of adjusting hours during slow seasons to make up for additional hours worked during busy seasons, as business need allows. We value work-life balance! 40 hours is standard, and overtime is not typical unless voluntary for premium pay.
Location is split between our Westerville office and local client locations, with occasional opportunities for remote work as business needs allow. There are rare occasions for out-of-state travel based on client location(s).
Benefits
- Paid Time Off: 1st year = 11 days; 2 years + = additional day for each year, maxing out at 6 weeks. PTO is awarded in totality after the 90-day probationary period and at the beginning of each year thereafter.
- Excellent benefits including medical, dental, and vision with employer contribution of 50%.
- 401k matching up to 3%, with additional .5 match for the 4th and 5th %.
- Mileage reimbursement for work-related daily commuting travel.
To Expedite Your Application
To expedite your application:
- Please call Kendra at 206-920-3558. I will NOT answer numbers I don't know, please leave a voicemail!
- AND please email me at kyahns@pssmohio.com.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Experience:
- Excellent customer-facing service: 3 years (Required)
- IT service: 3 years (Required)
Ability to Relocate:
- Westerville, OH 43082: Relocate before starting work (Required)
Work Location: In person
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