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Job Description SummaryThe New Business Account Executive position is responsible for producing profitable business by interacting with Benefit Administrators, C-suite employees, consultants, and broker partners. This position is responsible for gathering, researching, and resolving client requests for proposals by creating a multi-dimensional sales strategy. Additionally, this position synthesizes information and presents common issues, root cause analysis, and suggested resolutions to senior leadership, including opportunities for future improvement. As part of this role, the associate conducts enrollment meetings, participates in market events, representing OhioHealthy in a positive and professional manner, presents to executive-level employees and brokers, and is accountable for bringing new employer groups to OhioHealthy. Additionally, this position supports internal workflow and process requirements associated with new business and implementations.
Minimum Qualifications- Bachelor's Degree
- BA or comparable work experience
- Licensed agent in State of Ohio (Department of Insurance) or can become licensed within 180 days of start date
- 5 years experience with health care and/or applicable insurance industry knowledge
- Ability to present to C-Suite level leadership
- Working knowledge of Microsoft suite of products
- Excellent command of the English language
- Must have 5 years of account management, project management, and/or direct sales experience
SPECIALIZED KNOWLEDGE- Clinical Care Management experience preferred
- Pharmacy experience preferred
- Network Management knowledge preferred
Major Duties/Responsibilities & Essential FunctionsResponsible for producing profitable business by interacting with Consultants, Benefit Administrators, and OhioHealthy business units. This position researches and resolves client requests for proposals with a comprehensive sales strategy. Additionally, this position synthesizes information and presents common issues and suggested resolutions to senior leadership. As part of this role, the associate conducts enrollment meetings, participates in market events, representing OhioHealthy in a positive and professional manner. This position is responsible for effectively managing customer and broker relationships, ensuring timely resolution of all broker and prospect issues. This position additionally collects, categorizes, and synthesizes information, presenting common issues and suggested resolutions to senior leadership. Collaborates with internal sales & client leadership staff to meet client objectives. Coordinates efforts across the health plan to meet organizational and customer goals. Disseminates plan awareness among OhioHealthy Leadership. Collaborates with Optima Health staff to meet OhioHealthy objectives. Manages the internal workflow and process requirements associated with new business quotes and implementation. Effectively manages customer and broker relationships by providing customized and individual solutions, performing research and linking members with appropriate providers and programs. Provides customer education and support. Active involvement in extra contractual claims, providing support and direction to customers in making determinations. Establishes and leads resolution and quality improvement meetings designed to improve identified customer issues. Provides concierge service to brokers and employers who require high-touch support in order to earn the business, providing in-person consultation when necessary. Will assist with the transition of new members into the benefit. Will manage implementation of sold clients by gathering all required documentation from the client and/or broker and working with internal business partners until a group number is issued. Will participate in post-install analysis and process improvement meetings to provide input in the development of future enhancements. Collaborates with internal sales partners & client leadership staff to meet objectives. Coordinate efforts across the health plan to meet organizational and customer goals.
Work ShiftDay
Scheduled Weekly Hours40
DepartmentSales and Client Services
Join us!
- if your passion is to work in a caring environment
- if you believe that learning is a lifelong process
- if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.
