8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220
About this job
The Senior Technology Manager at CarMax helps bring disruptive innovation to life. They foster a solution-driven mindset for their teams and partner with stakeholders to provide innovative solutions that deliver CarMax's strategic mission and plans. This Senior Manager grows people, creates teams that solve problems for our Associates and customers, and communicates priorities to stakeholders. The empowered teams of engineers they lead follow the Agile framework and leverage best-in-class technology to solve complex business problems.
Who we are looking for:
The Senior Technology Manager partners with business areas to provide technology solutions and services that align with CarMax’s strategic mission. This position will direct and manage strategic planning, software development, implementation, administration, and maintenance of a suite of application systems and solutions focusing on CarMax.com. This role involves developing long and short-term technology solutions to achieve business goals and improve profitability, efficiency, and the associate experience at CarMax.
This position will be CarMax's front door and the foundation for how customers experience carmax.com and how our engineers deliver those experiences.
Position Requirements:
- Strategic planning and results focus
- Identify the appropriate goals for the teams
- Prioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
Communication
- Partner with business stakeholders, peer groups, the Technology management team and key associates.
- Present the vision to executive management.
- Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
Team Leadership and Development
- Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission.
- Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy.
Technology
- Continue to grow one’s knowledge base and stay current with industry trends while also formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Passionate about information technology
- Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels
- Good listener – weighs input from multiple perspectives when forming opinions and recommendations
- Collaborative and team-oriented work approach
- Experience gaining consensus among a large, diverse group of stakeholders
- Experience managing, training and mentoring others in Technology software development and SaaS/Software Package implementation best practices.
- Able to easily motivate and inspire team members, peers, stakeholders and executives
- Innovative; thinks beyond boundaries
- Analytical; solves problems at root cause and prioritizes effectively
- Continuous learner and improvement mentality; never satisfied
- Comfortable speaking to large audiences and executives
- Flexible and open-minded; proactively seeks input from others
- Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
- Handles constructive criticism with ease; adapts easily and efficiently to change
EDUCATION and EXPERIENCE:
- BS/BA degree - Technology related, preferred
- 7+ years of experience in Technology with 5+ years of application systems development and implementation
- 3+ years’ experience managing direct reports
- 3+ years’ experience at a large online company (preferably ecommerce)
- Experience in Front-end technologies, platforms, Machine Learning, Information Retrieval, Natural Language Processing is a plus.
- 3+ years of experience required leading software projects leveraging Agile practices, required
If you think this could be you, let us know and apply!
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub and have a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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