Work Location: États-Unis d'Amérique
Hours: 40
Pay Details: $86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business: Ressources humaines
Job Description:
The Learning Consultant III leads, and/or consults on enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and delivers end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Learning Consultant III works collaboratively with Business Partners and other stakeholders to support achievement of business strategic priorities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Depth & Scope:
- Takes a North American perspective and One TD approach to design, development, learning consulting and evaluation
- Ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
- Leads enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives
- Projects may have high visibility and/or high risk
- Manages deliverables across multiple L&D areas from complex needs analysis through design, development to evaluation and maintenance (i.e. end to end) and makes comprehensive recommendations aligned to multi business and/or organizational needs
- Top level consultant role with expertise in managing business partner relationships at all levels on an overall project level basis in conjunction with Learning Business Partners
- Provides deep subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors
- Maintains best practices in learning consulting
- Stays current in design, development, program evaluation and measurement
- Role requires specialized knowledge and expertise across all or many L&D functional areas (e.g. Learning Business Partner, Design / Development / Facilitation, Program Evaluation & Measurement etc.,) as well as demonstration of business acumen at the enterprise level and across multiple businesses
- Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
- Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
- Conducts comprehensive learning needs analyses for more complex projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
- Consistently builds out own learning consulting and design capability to support a learning center of expertise
- Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build
- Champions and owns, in partnership with Strategic Learning Advisors, creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
- Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive train the trainer, transitions and program maintenance processes, and complies with all audit and other business requirements as applicable
- Establishes and manages complex, cross functional L&D, HR and business SME/stakeholder project teams, and executive sponsors to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
- Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
- Bachelors degree preferred; relevant Learning & Development certification/degree is an asset
- Minimum 5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
- Demonstrated commitment to continuous learning
- Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
- Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
- Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
- Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies
- Comprehensive knowledge of practice of project management; demonstrated expertise in applying the principles of adult learning
- Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
- Strong negotiating, influencing and presentation skills
- Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization at all levels
- Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
- Well-developed critical thinking, business acumen, analytical and problem solving skills
- Highly-developed communication skills (verbal and written)
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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