Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
The Insights Consultant reports to the Sector Lead, Insights Consulting, and is responsible for managing day-to-day customer relationships for a subset of smaller customers within a specific sector. They address customer needs, present report findings, make recommendations, and serve as a trusted point of contact. This role coordinates and executes on tasks delegated by Senior Insights Consultants and Sector leads to ensure deliverables meet customer expectations.
What you'll do:
- Works collaboratively with internal teams to ensure high quality products are delivered to customers
- Contributes to the quality control of reporting
- Helps to coordinate and project manage collaboration with the delivery organization and commercial teams
- Plays a key role in responding to time-sensitive questions/queries related to the client program and maintains proactive communication with the client between service reviews
- Supports client communications during account and project ramp-up, including taking necessary briefs and appropriate client training
- Helps prepare for client presentations by supporting scripting on findings and recommendations
What you have:
- Bachelor’s degree or relevant experience will be considered in lieu of experience
- Social Science Degree
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
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