Kohler Signature Store, 140 Allendale Road, King Of Prussia, Pennsylvania, United States of America is looking for a Design and Sales Consultant at their King of Prussia, PA location.
Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we’d like you to join our Showroom team as a Design & Sales Consultant.
About the Role:
You will:
- Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer’s location.
- Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
- Provide hospitality and warmly welcome each customer.
- Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
- Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.
- Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
- Build and maintain long-term customer relationships, creating referrals and repeat business.
- Develop and maintain knowledge of product lines and features.
- Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
- Use sales reports and sales forecasting tools to meet or exceed established sales targets.
- Follow-up on leads and generate new business.
- Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
- Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
- Keep showroom clean, neat, current, stocked, and safely displayed.
- Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
- 2+ years of experience in plumbing design and sales.
- Knowledge of products sold in the showroom preferred.
- Experience working with luxury, high-end products and customers.
- Be knowledgeable of kitchen and bath design trends.
- Have experience with architectural blueprints and have a strong sense of aesthetics.
- Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files, and create and analyze reports.
- Demonstrate outstanding customer service and verbal/telephone communications skills.
- Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross-sell.
- Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
- Be able to build influential relationships and trust with key vendor partners.
- Be able to build positive working relationships and inspire teamwork with co-workers.
- Be able to plan, organize, and multi-task.
- Be able to learn and operate the computer-related systems used to process orders.
- Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
The benefits of working with us:
- Medical, dental, vision, and prescription coverage.
- Accident and Hospital Indemnity coverage.
- Life insurance and Long Term Disability.
- Pre-tax accounts for healthcare and dependent care.
- Paid vacation, holidays, and sick time.
- 401(k) and retirement cash account with company contributions.
- Targeted training programs focused on your personal and professional growth.
EEOC Statement:
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws.
Hajoca values diversity, equity, and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement:
We are a drug-free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state, and local laws.
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