Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical, our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential.
About us:
Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Hourly Wage Range: $16 to $19 / hour, plus 2% commission on all personal sales.
Duties & Responsibilities:
- Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available.
- Perform pre-testing as needed.
- Assist patients and customers to choose eyewear that best fits their budget requirements as well as eye care needs.
- Attain sales goals established while complying with company and local policies and procedures.
- Ensure all customers are satisfied. Resolve customers’ questions, minimize unsatisfied patients, and provide solutions to remedy situations.
- Adhere to quality control standards including OSHA and other safety requirements.
- Ensure brand standards by performing basic housekeeping duties when necessary.
- Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
- Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
- Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
- Other duties as assigned and required.
Key Qualifications:
- You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment.
- You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
- You have the skills necessary to communicate effectively with a diverse group of people.
- You have a high school diploma or equivalent required.
- Optical experience is a plus.
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
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