Expressworks is recruiting Management Consultants with 15+ years of business consulting and experience in change and transformation.
We support our clients from the design to the details of change to enable sustainable business outcomes. We flex to be as comprehensive or as targeted as a client needs – from a blueprint for enterprise-wide transformation to organization-specific process improvement.
You are expected to lead transformation efforts working with both clients and Expressworks consultants in a cohesive, collaborative, and supportive team environment. As lead, you are responsible to see that all aspects of the initiative are considered and responded to appropriately using Expressworks’ change for the better principles, our cultural norms, and our six performance factors as your guides.
This position is for an independent contractor who is willing to typically work full time and for a longer-term (six months plus) engagement.
Management Consultant Role Description
Below are representative responsibilities for our six performance factors:
VISION AND STRATEGY
- Work as a strategic thought partner with leaders and their teams to facilitate clarity and alignment and provide insight and guidance.
- Help leaders clearly define the future state and business outcomes they desire.
- Work with leaders to align on strategies, goals, and objectives to achieve their desired outcomes.
EFFECTIVE LEADERS
- Help sponsors understand their roles in successful change initiatives, including visibly demonstrating their commitment and fostering an environment of engagement, inclusion, and ownership with employees at all organizational levels.
- Help executives grow and develop to become more effective leaders by coaching, providing feedback, and identifying opportunities for improvement.
- Function as a sounding board for executives to discuss and explore their leadership challenges and opportunities.
CULTURAL ENGAGEMENT
- Be attuned to and work effectively in the political and cultural environment.
- Create and implement a comprehensive engagement strategy that encourages and nurtures a culture of collaboration, creativity, and ownership.
- Drive the development of communications strategies and plans to ensure the right messages are effectively delivered to the right stakeholder groups in a timely manner to enable a successful transformation.
WORKFORCE CAPABILITY
- Create an engaging and motivating work environment that builds relationships and trust and provides opportunities for growth and development.
- Identify capability needs and gaps that might impede successful change.
- Design and execute strategies, including training and/or talent acquisition, to ensure the right resources are available to achieve the desired business outcomes.
- Ensure company and individual goals, performance metrics, and rewards are aligned with and will reinforce sustainable, measurable business outcomes.
OPERATIONAL/ORGANIZATIONAL PERFORMANCE
- Think strategically and lead a program/project in the right direction: establish well-defined critical path milestones, allocate resources and budget, identify cross-functional interdependencies, and prioritize risks/issues with mitigation strategies.
- Help organizations with business process re-engineering: identify and implement effective processes to streamline operations and improve performance.
- Identify key organizational performance metrics and systems to track progress and measure success.
- Create an organizational design or operating model that defines a framework for how an organizations processes, resources, and people work together efficiently and effectively to successfully achieve the organizations goals.
DATA AND TECHNOLOGY
- Collect and analyze data accurately and efficiently. Provide leaders with valuable insights for areas of improvement: performance tracking, decision making, and success measurement.
- Provide recommendations on how technology can enable successful transformation.
CHANGE CONSULTING
- Align change to key business outcomes.
- Act as a strategic thought partner and trusted advisor to think through issues and challenges. Facilitate discussions, listen, and ask good questions.
- Manage the change process throughout the entire lifecycle of a project.
- Think creatively and design simple, unique, innovative approaches.
- Execute plans to change behavior using a structured approach.
- Assess stakeholder willingness, readiness, and ability to sustainably adopt the change.
- Effectively communicate plans and ideas to stakeholders, executives, and others in the organization.
- Ensure stakeholders have the skills and tools to be successful in the new way of working.
- Build rewards and consequences into deployment to demonstrate commitment to change. Implement clear metrics and processes to systematically monitor progress.
- Achieve real, demonstrable results.
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