Hay Tire Pros in Charleston, SC is looking for an experienced Service Advisor.
Starting Pay: $18 to $25 Hourly (Negotiable Based on Experience)
Looking for a company that cares about you and offers the best-in-class benefits?
What makes this a great opportunity for you?
- Weekly Pay on Friday
- 5 Day Work Week
- Monday thru Friday 7:30am – 5:30pm Hours, Saturday 7:30am – 1pm
- (7) Paid Holidays – New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, December 24th & 25th
- Best in Class Vacation Plan – 40 Hours in First Year, 80 Hours in 2nd Year & 120 in 3rd Year
- Affordable Medical, Dental & Vision Plans
- 401k & Roth Plans with 100% Match up to 6%
- No Cost Life Insurance Plan up to $50,000
- Optional Supplemental Insurance Options
- No Cost Employee Assistance Program
- ASE Bonus / Training
If you’re committed to your craft and ready for a change, let’s talk. It never hurts to listen and learn.
Requirements:
- Previous experience in an automotive service advisor or similar customer-facing role is preferred. Demonstrated experience in delivering exceptional customer experiences is highly valued.
- Excellent communication and interpersonal skills, with the ability to connect with customers and employees and build trust. Strong active listening skills to understand customer needs and provide appropriate solutions.
- Strong problem-solving skills to address customer concerns and find effective solutions. Remain calm and composed in challenging situations and demonstrate resilience and adaptability.
- Strong attention to detail and ability to multitask in a fast-paced environment. Prioritize tasks effectively and maintain accuracy and efficiency throughout the service process.
- Proficient in using computer systems, including service tracking software, billing systems, and customer relationship management (CRM) tools. Adapt quickly to new technologies and tools to streamline customer interactions.
- Familiarity with automotive service operations and basic vehicle knowledge is highly beneficial. A genuine interest in the automotive industry and a desire to expand your knowledge base.
- A customer-centric mindset with a passion for delivering exceptional experiences to customers. Understand and anticipate customer needs and strive to exceed their expectations at every opportunity.
Job Type: Full-time
Salary: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Ability to commute/relocate:
- Charleston, SC: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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