Reports To: Jenn Mayenschein , Director of Sales

FLSA Status: Exempt

Office Location: 2157 Rich St., Ste 601, North Charleston, South Carolina 29405

Description:

Team Phun provides custom business to business (B2B) branding solutions for all vertical markets that are designed to increase brand recognition, promote events, support marketing initiatives, or sell merchandise. The company partners with contract vendors and performs in-house production using a global supply chain to deliver client products/services including branded apparel, custom merch, signs and displays, and digital services.

Job Summary:

Responsible for driving sales, combining an expert knowledge of systems, industry expertise, and a focus on gross profit and revenue. Drive customer growth and ensure customer satisfaction. Research, plan and execute sales campaigns to bring in new opportunities with leads and from existing customers.

Duties and Responsibilities include the following. Other duties may be assigned.

Develop annual, quarterly, and monthly strategies to exceed sales goals
Research and generate leads, and convert them to new accounts
Develop professional relationships with decision makers and critical contacts
Taking the lead on client projects and meetings
Contact potential and existing customers by phone, email, in person, and via social channels regularly
Handle customer questions, inquiries, and complaints with business etiquette
Challenge customers with unique branding solutions that support their objectives
Participate in sales meetings, ongoing professional development, and events
Qualify new leads, by ensuring value expectations are realistic immediately
Build and maintain accurate data in Salesforce customer relationship management (CRM) tool; leads, opportunities, contacts and accounts at all times
Regularly discover new industry trends and geographic sales opportunities
Build custom solutions via vendor relationships to solicit new business
Execute presentations, estimates, invoices, and follow ups for customer feedback
Move or close opportunities and invoices on a weekly basis in Salesforce
Adapt to market changes through adoption of trends, new technology, product offerings
Build, run and review reports on activity, opportunities, accounts, contacts, and leads to track progress to goals
Work with marketing to ensure campaigns are consistent with company goals and customer needs
Work closely with operations to ensure timely delivery of all client orders, and resolve cases as needed

Metrics and Standards

Monthly Gross Margin: 40% Minimum -> 48% Target -> 55% Exemplary
Revenue Goal: $750,000 Minimum -> $1,000,000 Target -> $1,250,000 Exemplary
YOY Revenue Growth: 50% Minimum -> 100% Target -> 150% Exemplary
Running Open Opportunities to Goal: 2x Minimum -> 3x Target -> 4x Exemplary
Weekly Qualified Leads: 10 Minimum -> 15 Target -> 25 Exemplary
Weekly Outbound Phone Activities: 100 Minimum -> 125 Target -> 150 Exemplary
Monthly Gross Profit: $25,000 Min. -> $40,000 Target -> $55,000 Exemplary

Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Understanding of CRM (Salesforce)
Spreadsheet and Document Skills
Relationship and Customer Service
Negotiation Process and Technique
Time Management
Sales Process and Technique
Problem Solving & Solution Focused
Lean Process Understanding

Education/Experience:

Bachelor’s Degree or equivalent industry experience
1-3 years in sales or account management. All industries welcomed
Order management or order admin experience
Outstanding time management, organization, and prioritization skills
Experience and ability in managing and driving solution adoption and growth
Strong team player and proven self-starter with a sense of urgency
Comfort with adopting new technological tools and processes to drive greater efficiency and capacity
Software Includes: Google Workspace, Salesforce, Quickbooks, Seamless

Certifications/Licenses:

Valid Drivers License – Must meet insurance underwriting requirements
Must be a US Citizen or provide proof of authorization to work in the US

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and reach with hands and arms. The employee is frequently required to walk and talk or hear. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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Team Phun Llc.

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